Pupil and Parent Support Assistant

Melksham Oak Community School; Warminster; On-site; GBP 9,000 - 11,000; Part time

Job summary

The Avenue Primary School and Children's Centre in Warminster is seeking a dedicated Pupil and Parent Support Assistant for 20 hours per week, 38 weeks per year. You will support pupils and families, lead Early Help, assist safeguarding as Deputy Designated Safeguarding Lead, and engage with external agencies to coordinate referrals.

Experience in a similar role is advantageous; training will be provided. The role emphasizes building positive links with military families and maintaining accurate

Qualifications

• Excellent interpersonal and communication skills with pupils, parents and external agencies.
• Ability to work with a variety of colleagues and external partners.
• Willingness to learn about military family needs and relevant services.

Responsibilities

• Provide emotional and practical support to pupils and families.
• Lead Early Help and support safeguarding as Deputy Designated Safeguarding Lead.
• Liaise with Wiltshire Council and other agencies; manage referrals and attend meetings.

Skills

Interpersonal skills

Communication

Teamwork

Organisational skills

Active listening

Safeguarding awareness

Job description

The Avenue Primary School and Children's Centr e is looking to appoint a caring, dedicated and proactive Pupil and Parent Support Assistant to support pupils and families, including our military families. Working closely with the Headteacher, DSL, SENCO and wider school team, the successful candidate will lead Early Help, support safeguarding as an Deputy Designated Safeguarding Lead, liaise with external agencies including Wiltshire Council, manage referrals and attend relevant meetings. They will provide emotional and practical support to children and parents, promote attendance and inclusion, and offer targeted support to military families experiencing issues such as deployment and transition. The role also involves maintaining positive links with the military community, keeping up to date with relevant services and training, and maintaining accurate records. Previous experience in a similar role is advantageous, although relevant training will be provided.

Working Hours: Part Time (20 hours per week, Monday to Friday, 38 weeks per year, no Teacher Training Days). Required: November 2026

We are a vibrant co-educational, non-denominational primary school, educating children between the ages of 3 and 11. Located in the charming garrison town of Warminster, Wiltshire, our staff are dedicated to creating a safe and exciting place for children to thrive and learn. Our school values of respect, kindness and honesty are central to everything we do and are at the heart of a strong sense of belonging for all in our school community. We take the success of every child very personally and offer a wide range of opportunities to help them develop as confident individuals. In April 2024, we were proud to have retained our 'Good' Ofsted rating and were praised for being a fully inclusive school where pupils are resilient and strive to be the best they can be. We are part of the Acorn Education Trust, which provides exciting opportunities to collaborate and improve local education.

As a Pupil Parent Support worker, you will be required to provide a range of support to our children and their families, helping to address any challenges and improve outcomes. This may include helping children with SEN needs, behavioral, emotional and social development and communication skills, while also supporting parents with parenting techniques, family issues and providing advice on how to access to other support services.

We and are looking for someone who:

• Has excellent interpersonal and communication skills and is able to work with a variety of pupils, staff, parents and external agencies;
• Enjoys working with children and can develop positive working relationships with them;
• Has superb attention to detail and organisational skills;
• Has the ability to deal with new challenging situations;
• Has previous experience in supporting children / families;
• Has knowledge/experience of military life (or is willing to learn about it);
• Is a strong team player, who is able to work effectively with our hardworking, talented and friendly team on whole school issues;
• Is dedicated, self-motivated and consistent with a flexible attitude;
• Is an active listener with the ability to be sympathetic and supportive, but firm when needed;
• Understands and is sympathetic to the needs of young children;
• Is committed to improving the life chances of all children;
• Is willing to learn and attend relevant training.

We can offer the successful candidate:

• An ambitious and vibrant place to work, with enthusiastic children and staff who are passionate about learning;
• A workplace where everyone feels valued and supported;
• Opportunities for training and progression;
• The support of Acorn Education Trust, with excellent opportunities to work with experienced colleagues;
• A supportive and clearly defined induction procedure.

For information about this role, including a full Job Description and Person Specification, please read our Applicant Information Pack. If you have any additional questions, please contact our school admin office by telephone on: 01985-213383

Closing Date: Friday 30th October 2026 at 12pm

Interview Date: TBC

Safeguarding Statement:

Acorn Education Trust, is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. If successful in obtaining this post you will be subject to a Disclosure from the Disclosure and Barring Service and health screening. We are an equal opportunities employer. As part of our safer recruitment processes, if you are shortlisted for the post, we will carry out a social media account search.