Public Space Attendant – Hotel Guest Experience

RBH Hospitality Management Ltd; City of Edinburgh; Presencial; GBP 12.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted hotel room rates

Birthday leave

Maternity/adoption/shared parental pay

Course Sponsorship

Refer a Friend £250 per referral

Flexible working

Wagestream

Employee Assistance Programme

Social and wellness events

Free meals on duty

Descripción de la vacante

RBH Hospitality Management Ltd is seeking a Kitchen Porter to help maintain the cleanliness and presentation of public areas at Luckenbooths, a member of the Autograph Collection in Edinburgh. You will support the housekeeping team, assist in event setups, and maintain high cleanliness standards to ensure a welcoming guest experience.

Full training will be provided, and the role offers a flexible schedule in a historic, bustling hotel setting.

Formación

• Prior experience in cleaning or housekeeping roles is a plus, but not essential; full training will be provided.
• An eye for detail and a commitment to high cleanliness standards, ensuring all public spaces are immaculate and inviting.
• Strong communication and interpersonal skills, able to engage professionally and courteously with guests and team members.
• Ability to work independently, stay organized, and manage time efficiently to complete tasks on schedule.
• Physical stamina to perform repetitive cleaning tasks, including standing, bending, lifting, and moving supplies as needed.
• A proactive attitude towards safety and the willingness to follow all health and safety guidelines to maintain a safe environment.

Responsabilidades

• Maintaining the cleanliness, safety, and presentation of all public areas, including lobbies, hallways, restrooms, and elevators, ensuring they are inviting and meet high standards.
• Performing regular cleaning tasks such as dusting, vacuuming, mopping, and sanitizing surfaces to keep all areas spotless and hygienic.
• Monitoring and restocking supplies like toiletries, towels, and sanitizers in restrooms and other public spaces.
• Responding promptly to guest requests for assistance or cleaning needs in public areas, providing excellent customer service and a warm, professional attitude.
• Reporting any maintenance issues, hazards, or equipment needs to the supervisor to ensure a safe and well-functioning environment.
• Assisting in setting up for events and special occasions, ensuring public spaces are prepared and welcoming for all guests.

Conocimientos

Attention to detail

Communication skills

Descripción del empleo

RBH Hospitality Management Ltd is seeking a Kitchen Porter to help maintain the cleanliness and presentation of public areas at Luckenbooths, a member of the Autograph Collection in Edinburgh. You will support the housekeeping team, assist in event setups, and maintain high cleanliness standards to ensure a welcoming guest experience.

Full training will be provided, and the role offers a flexible schedule in a historic, bustling hotel setting.