Public Sector Insurance & Risk Specialist

Publica Group Limited; Cheltenham; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Flexible working

27 days leave

Health cash plan

Pension up to 7%

EAP 24/7

Cycle to work

Salary sacrifice car lease

Sickness cover

Life assurance

Job summary

Publica Group Ltd is seeking an experienced Insurance Officer to join our shared insurance service supporting Gloucestershire County Council and partner authorities. You will help protect organisations from insurable risks while delivering a high-quality, responsive insurance service across fleet, property and public liability.

The role covers advisory, claims handling and risk management within the public sector, with opportunities to influence how insurance services are delivered.

Qualifications

• At least one year’s relevant experience in an insurance-related role.
• Good technical knowledge of insurance and claims processes.
• Ability to provide sound professional advice and apply relevant legislation, policies and best practice.
• The resilience and judgement to remain calm and professional when dealing with challenging situations and customers.
• Confidence using Microsoft and Google applications.

Responsibilities

• Support the delivery of effective, customer-focused insurance services across partner organizations.
• Manage your own caseload, ensuring claims are investigated, validated, progressed and closed promptly and efficiently.
• Support the Insurance Business Partner and clients to identify opportunities to reduce risk and prevent claims.
• Assist with the financial administration of insurance funds, reserves, provisions, budgets, premiums and client contributions.
• Calculate premiums and financial contributions using relevant claims history, insurance premiums and financial strategies.
• Record, analyze and report insurance data, producing information to monitor performance and support informed decision‑making.

Skills

Insurance knowledge

Claims processes

Professional advice

Resilience & judgement

MS Office & Google apps

Tools

Microsoft 365

Google Workspace

Job description

Publica Group Ltd is seeking an experienced Insurance Officer to join our shared insurance service supporting Gloucestershire County Council and partner authorities. You will help protect organisations from insurable risks while delivering a high-quality, responsive insurance service across fleet, property and public liability.

The role covers advisory, claims handling and risk management within the public sector, with opportunities to influence how insurance services are delivered.