Public Sector Admin & Data Support Specialist (Carlisle)

Westmorland and Furness Council; Carlisle; On-site; GBP 29,000 - 30,000; Part time

Job summary

Cumberland Council in Carlisle is seeking an experienced administrator for the Cumberland Children Advice & Support Service. The role involves handling enquiries by phone and email and entering and retrieving information from Children's Services databases with accuracy and discretion.

You will join a supportive, multi-agency team and be required to communicate clearly with the public and professionals, handling sensitive cases with confidentiality and professionalism.

Qualifications

• Experience as an administrator or equivalent.
• Excellent communication and ICT skills.
• Experience entering and retrieving information from databases and handling referrals.

Responsibilities

• Provide admin support to the Children Advice & Support Service.
• Answering calls and emails from the public and professionals.
• Accurately enter and retrieve information in Children Services databases.

Skills

Communication skills

ICT skills

Phone/Email handling

Tools

Microsoft Office

Databases

Job description

Cumberland Council in Carlisle is seeking an experienced administrator for the Cumberland Children Advice & Support Service. The role involves handling enquiries by phone and email and entering and retrieving information from Children's Services databases with accuracy and discretion.

You will join a supportive, multi-agency team and be required to communicate clearly with the public and professionals, handling sensitive cases with confidentiality and professionalism.