Public Sector Admin Apprentice – Start a Rewarding Career

Essex County Council; Colchester; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Hybrid working options

26 days annual leave + bank holidays +

Local Government Pension Scheme

ECC My Learning platform

Health and wellbeing support LifeWorks

Disability Confident Interview Scheme

Volunteering leave

National Apprenticeship Wage first 12m

Job summary

Essex County Council in Colchester is seeking a motivated individual to join our Business Support team as a Level 3 Apprentice. The role offers on-site work five days a week, and you will gain hands-on experience while studying for a Level 3 Business Administrator qualification.

You will develop IT and organisational skills, work in a busy environment, and have opportunities to progress within ECC as apprentices often move into permanent roles after completion.

Qualifications

• Educated to GCSE level (RQF level 2) or equivalent by experience.
• Able to communicate effectively and provide a high-quality service to customers.
• Proficient in Microsoft Office/Office 365 applications and willing to learn new systems.
• Must have the right to work and study in England and be 16+ at start.

Responsibilities

• Inputting data from source documents into recording systems and verifying accuracy.
• Responding to emails and handling telephone calls.
• Front-facing customer service and maintaining diary and work patterns.
• Photocopying, scanning, sending letters and dealing with post.
• Attend meetings with team colleagues and managers, in person or by video.
• Work from home or in an office space and collaborate with apprentices.
• Follow ECC policies and procedures for task completion and behaviours.

Skills

Highly organised

Prioritising workload

Microsoft Office/Office 365

Strong communication

Teamwork

Friendly phone manner

Emotional intelligence

Reliable

Education

GCSE (RQF level 2) or equivalent

Tools

MS Office 365

Job description

Essex County Council in Colchester is seeking a motivated individual to join our Business Support team as a Level 3 Apprentice. The role offers on-site work five days a week, and you will gain hands-on experience while studying for a Level 3 Business Administrator qualification.

You will develop IT and organisational skills, work in a busy environment, and have opportunities to progress within ECC as apprentices often move into permanent roles after completion.