Public Relations Communications Manager

Twelve; Hardham; Hybrid; GBP 31,000 - 40,000; Full time

Benefits offered by this job

Flexible hybrid work

Private Healthcare

Quarterly Bonus

Growth allowance

Book allowance

Wellness fund

25 days holiday

Birthday day off

Christmas days off

Wellbeing programme

Enhanced family leave

Charlie Perks at Work

Team social events

Job summary

Twelve, a health marketing communications and creative agency, seeks a PR-led professional to drive day-to-day client campaigns from its rural Pulborough office. The role emphasizes strong media relations, client liaison and multi-channel campaign oversight in a flexible, hybrid setting.

You will manage projects end-to-end, build client relationships, and coordinate internal teams to deliver high-quality work on time and budget. A proactive, collaborative attitude will help you thrive here.

Qualifications

• Strong PR and media relations experience is essential.
• Experience in an PR communications role within an agency or relevant marketing/communications environment.
• Excellent written and verbal communication skills.
• Confidence managing multiple projects and priorities.
• Ability to build positive client relationships and collaborate with internal teams.
• Commercial awareness and attention to detail.
• Proactive, can-do attitude with a calm approach under pressure.
• Genuine interest in creative communications, health/wellbeing or purpose-led work.
• Kind, conscientious and ambitious team player aligned with our beliefs.

Responsibilities

• Managing the day-to-day delivery of client projects and campaigns.
• Building strong, trusted relationships with clients and acting as a key point of contact.
• Writing clear briefs, timelines, status updates and contact reports.
• Coordinating internal teams to ensure projects are delivered on time and on budget.
• Supporting the development of integrated campaigns across channels including creative, digital, PR and social.
• Managing production projects from photo shoots to video shoots, including pre-production planning and delivery of final edits.
• Monitoring progress, budgets and deliverables.
• Spotting opportunities to add value for clients and support account growth.
• Maintaining high standards across every stage of project delivery.
• Bringing energy, ideas and a solutions-focused mindset to the team.
• Modeling our guiding beliefs in daily work.

Skills

PR experience

Media relations

Communication skills

Project management

Client relations

Commercial awareness

Calm under pressure

Interest in health/ wellbeing/ purpose

Team player

Job description

Hybrid – Monday, Tuesday and Thursday in office

Salary: £31,000 to £40,000 per annum

Due to the rural location of our office, driving is essential

At Twelve, we’re on a mission to drive Change for Good.

We’re an award-winning health marketing communications and creative agency delivering work that makes a positive, lasting impact — for clients, audiences, and wider society. We deliver insight-led campaigns that change behaviour, spark action, and improve lives.

Our expertise spans communications strategy, digital and social, ATL creative, PR and influencers, video and animation, and brand development.

Culture is important to us at Twelve

We believe in doing good work, doing good for our team and we are committed to our guiding beliefs:

Make it Count - In it Together - Human at Heart

Our beliefs define who we are. Our behaviours show we mean them.

We’re a collaborative team where camaraderie is a big part of our culture. We challenge and support each other, and we’re committed to creating a nurturing, flexible environment where people can learn, grow and thrive - whatever the level and whatever the discipline.

If you want your work to mean something, and to do it alongside people who genuinely care, you’ll fit right in.

What you’ll bring:

• Strong PR and media relations experience (essential)
• Experience in an PR communications role within an agency or relevant marketing/communications environment
• Excellent communication skills, both written and verbal
• Confidence managing multiple projects and priorities at once
• Ability to build positive client relationships and collaborate effectively with internal teams
• Commercial awareness and attention to detail
• A proactive, can-do attitude and a calm approach under pressure
• Genuine interest in creative communications, behaviour change, health, wellbeing or purpose-led work
• A kind, conscientious and ambitious team player who shares our agency beliefs of: In it Together, Make it Count and Human at Heart

What you’ll do:

• Managing the day-to-day delivery of client projects and campaigns
• Building strong, trusted relationships with clients and acting as a key point of contact
• Writing clear briefs, timelines, status updates and contact reports
• Coordinating internal teams to ensure projects are delivered on time, on budget and to a high standard
• Supporting the development of integrated campaigns across channels including creative, digital, PR and social
• Playing a supporting role in managing production projects from photo shoots to video shoots, including the planning in pre-production to delivery of final edits and shoots
• Keeping a close eye on project progress, budgets and deliverables
• Spotting opportunities to add value for clients and support account growth
• Helping maintain high standards across every stage of project delivery
• Bringing energy, ideas and a solutions-focused mindset to the team
• Role model our guiding beliefs Make it Count, In It Together and Human at Heart in how you work every day

What we’ll offer:

• -Flexible, hybrid working dynamic (3 days in Pulborough office)
• -Private Healthcare
• -Quarterly Bonus (dependant on company profits)
• -£500 personal growth allowance
• -Book allowance of up to £50 a year
• -Wellness fund of up to £100 a year
• -25 days holiday
• -Birthday day off
• -Christmas days off
• -Bespoke wellbeing and people programme
• -Enhanced family leave and pay
• -Access to Charlie Perks at Work
• -Regular team social events away and celebrations