Public Area Cleaner

TN United Kingdom; Paisley; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking dedicated Public Area Cleaners to ensure guests enjoy impeccably clean spaces during their stay. This role is vital in maintaining high standards of cleanliness in a fast-paced environment, contributing significantly to guest satisfaction. The ideal candidate will thrive in a team setting and possess strong customer service skills. With a commitment to safety and quality, you will play a crucial role in upholding the company's reputation while enjoying a flexible working schedule and opportunities for career progression.

Benefits

Up to 28 days paid holidays

Flexible working hours

Full on-site training

Access to loans or wage advances

Career progression opportunities

Automatic workplace pension enrolment

Recognition, incentives and awards

Qualifications

• Experience in a similar role within the hospitality industry.
• Ability to follow health and safety protocols.

Responsibilities

• Cleaning public areas including corridors, lobbies, and meeting rooms.
• Maintaining cleaning equipment and supplies.

Skills

Cleaning Skills

Customer Service

Team Collaboration

Time Management

Education

Experience in Hospitality

Job description

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Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager

Hours of work: 0-40 hours per week / Available to work some weekends.

Company Overview:
HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving 200+ hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.

We offer a benefits package including

• Up to 28 days paid holidays.
• A permanent job with flexible working hours.
• Full on-site training.
• Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
• Career progression with the opportunity to undertake a HotelCare Apprenticeship.
• Automatic Enrolment into a workplace pension, after 3 months’ service.
• Recognition, incentives and awards.

Job Overview:
Our Public Area Cleaners play a vital role in ensuring that guests experience impeccably clean public spaces, contributing to their overall enjoyment of their stay. As Public Area Cleaners, you'll be integral parts of a dynamic team operating in a fast-paced environment.

Job Description
Key Responsibilities

• Cleaning designated public areas such as corridors, lifts, lobbies, offices, reception areas, stairs, ironing rooms, changing rooms, and meeting rooms.
• Performing cleaning tasks efficiently and to a high standard within a fast-paced environment.
• Consistently following company health and safety protocols and procedures, including adherence to COSHH guidelines.
• Reporting any maintenance problems, safety hazards, accidents, or injuries to the management team promptly.
• Maintaining cleaning equipment and supplies, ensuring they are used appropriately and safely.
• Collaborating with team members to achieve cleanliness goals and maintain a positive working environment.
• Following instructions from supervisors and managers regarding cleaning schedules and specific tasks.
• Providing exceptional customer service by ensuring public areas are clean and presentable for guests and visitors.

Person specification
Experience

• Preferred Experience: Experience in a similar role within the hospitality industry, particularly in cleaning or public area cleaner positions.

Skills and knowledge

• Physical ability to lift, bend, and stand for extended periods.
• The ability to work individually and as part of a team.
• Flexibility and willingness to learn.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.
• Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.
• Awareness of safety regulations and compliance.

Flexibility

• You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.