Public Area Cleaner

Elite Hotels; Hook; On-site; GBP 18,000 - 24,000; Full time

Job summary

Elite Hotels in Hook, United Kingdom, is seeking a dedicated housekeeper to maintain all public areas and ensure guest comfort throughout their stay. The role requires attentiveness to guest needs, anticipation of requirements to avoid complaints, and reporting issues to the Head or Deputy Head Housekeeper to uphold our high service standards.

You will work as part of a friendly team, upholding cleanliness, safety, and guest satisfaction across all public areas.

Responsibilities

• To maintain all Public areas
• Be constantly aware of guest needs and recognise the expectations of guests.
• To anticipate guest requirements and take appropriate action to avoid guest complaints. To ensure that any guest complaints are reported to the Head or Deputy Head Housekeeper.

Job description

Key Responsibilities:

• To maintain all Public areas
• Be constantly aware of guest needs and recognise the expectations of guests.
• To anticipate guest requirements and take appropriate action to avoid guest complaints. To ensure that any guest complaints are reported to the Head or Deputy Head Housekeeper.

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.