Public Area Cleaner

Atlas Hotels; Dunfermline; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Hotel rooms at £25 per night (59 sites

50% off food and drink

Global employee discount at 6,600+ IHG

Annual bonus after 2 years' service

Holiday allowance that increases with

Job summary

Atlas Hotels in Dunfermline is hiring a Public Area Cleaner and Linen Porter to maintain cleanliness across hotel public spaces and guest rooms. No prior housekeeping experience is required, as we provide full training and a welcoming team environment focused on guest satisfaction.

You will work in a friendly, guest-focused team with opportunities to learn, develop cleaning skills, and contribute to high standards across our 59 hotels. A supportive benefits package accompanies this role.

Qualifications

• Experience in hotel housekeeping is useful but not essential.

Responsibilities

• Deliver a high standard of cleaning throughout the hotel to ensure an excellent guest experience.
• Clean and service guest rooms when required, including making beds, changing linens, dusting, vacuuming and sanitising bathrooms.
• Maintain all public areas, including lobbies, corridors, restrooms and other facilities, to the hotel’s standard.
• Vacuum, mop, sweep, dust and polish furniture and fixtures in public areas.
• Empty bins and replace liners as needed.
• Replenish guest amenities in public areas, such as hand soap, tissues and toilet paper.
• Report maintenance issues to the Maintenance team promptly.
• Maintain cleaning equipment and store it properly after use.
• Uphold cleanliness, hygiene and Atlas standards in all areas.
• Handle guest complaints effectively using the ‘service recovery’ principles.
• Maintain a good knowledge of hotel products, services and guest satisfaction priorities.

Job description

Atlas Hotelsis hiring a Public Area Cleaner right now!

Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused teams we can teach you all you need to know!

Benefits include:

• Hotel rooms across our 59 hotels (Holiday Inn Express, Hampton by Hilton and Holiday Inn) at only £25 per night, with 50% off food and drink
• Worldwide substantial employee discount at 6,600+ IHG Hotels across the globe
• A bonus cash payment every year from 2 years' of service as a 'thank you' for staying with Atlas Hotels
• Holiday allowance which increases with length of service
• Atlas Friends & Family Discount, offering up to a 45% discount for Friends & Family of Atlas employees
• Monthly cash rewards through our reward and recognition platform
• HSF Health Plan free for every employee, giving you money off dental/optical appointments and other health costs for you and your family
• Access to HSF Perkbox which provides deals and discounts from the biggest brands
• Online GP service, access to free counselling and wellness support with a 24 hour helpline
• Auto-enrolment pension scheme through The People's Pension
• Employee referral programme paying out £250 for every great person you refer to us that passes their probation
• Employee of the Quarter programmes in every site and a prestigious annual awards ceremony
• A rota for the next 4 weeks, meaning you can work in hospitality but still have a life outside of work
• Free/discounted food when on shift

So what does a Linen Porter & Public Area Cleaner do?

• Deliver a high standard of cleaning throughout the hotel to ensure an excellent guest experience.
• Clean and service guest rooms when required, including making beds, changing linens, dusting, vacuuming and sanitising bathrooms.
• Maintain all public areas, including lobbies, corridors, restrooms and other facilities, to the hotel’s standard.
• Vacuum, mop, sweep, dust and polish furniture and fixtures in public areas.
• Empty bins and replace liners as needed.
• Replenish guest amenities in public areas, such as hand soap, tissues and toilet paper.
• Report maintenance issues, such as broken fixtures or leaks, to the Maintenance team promptly.
• Maintain cleaning equipment and store it properly after use.
• Uphold cleanliness, hygiene and Atlas standards in all areas.
• Handle guest complaints effectively using the ‘service recovery’ principles.
• Maintain a good knowledge of hotel products, services and guest satisfaction priorities.

Atlas Hotelsare Disability Confident Committed. This means that we have made a clear commitment to attracting disabled talent to our business, representing the needs of our guests, and contributing to employment equality.

We want to ensure that everyone can participate fully in the recruitment process. If you have an impairment or health condition, please contact HR at [e-mail] to discuss any access or information requirements, or workplace adjustments that may support you.

If you would like to offer feedback on the application process please use the above email.