Public Area Cleaner

InterContinental Hotels Group; City of Edinburgh; On-site; GBP 25,000; Full time

Job summary

Join a forward-thinking hotel where your individuality is celebrated! As a Public Area Cleaner, you'll play a crucial role in ensuring our guests enjoy a pristine environment. This position offers a full-time contract with a competitive salary and bonuses, alongside a vibrant workplace culture that values creativity and personal connections. You'll have the opportunity to grow within a global hospitality leader, with extensive training and career progression available. Enjoy generous benefits, including holiday pay, meals on duty, and discounts at hotels and restaurants worldwide. Embrace the chance to make a difference in guests' lives every day!

Benefits

Meals whilst on duty

28 days holiday (increases to 33 days)

Company sick pay

Life insurance

Taxi subsidy for late shifts

Generous discounts at hotels and restaurants

Discounts from over 15,000 stores

Paid volunteering days

Refer a Friend programme

Qualifications

• Passionate about delivering great service and creating personalized experiences.
• Previous experience in hotel cleaning or as a room attendant is essential.

Responsibilities

• Maintain cleanliness in spa changing areas and public spaces.
• Deliver superior guest experiences through attention to detail.

Skills

Customer Service

Hotel Cleaning Experience

Handling Guest Queries

Teamwork

Willingness to Learn

Job description

A fantastic opportunity for a Public & Spa Area Cleaner to join us at Kimpton Charlotte Square on a Full-Time contract, on a Monday to Friday basis from 11:00 – 19:30!

You will earn £12.00 per hour, equal to £24,960.00 salary, plus a £200 monthly bonus based on performance!

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it’s why you’ll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests!

Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay. Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa – we cover it all!

Working at Kimpton is not just about working and it’s certainly not like working at other places. We value personality, individuality, creativity, doing right, continually improving, focus and passion.

Our passion is YOU…come as you are!

Here, you will have space to:

1. Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
2. Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
3. Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

As a Public Area Cleaner, you play a vital part in delivering a superior guest experience by looking after spa changing areas during the day, and various other public areas such as washrooms, meeting & event spaces, etc.

To succeed as a Public Area Cleaner, you will need:

1. To be passionate about delivering great service
2. Previous experience in Hotel Cleaning, as room attendant or public areas cleaner
3. Experience with handling guests queries and complaints
4. To be willing to learn new things and work as part of a wide hotel team

Our Public Area Cleaners enjoy a range of benefits including:

1. Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities!
2. Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
3. Taxi subsidy for shifts starting/ending between 23:00-06:00.
4. Meals whilst on duty
5. 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
6. We provide every colleague company sick pay and life insurance
7. Amazing discounts for our hotels and restaurants around the world
8. Discounts from over 15,000 stores – all the way from retail to cinema
9. Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!

If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today to join us as a Public Area Cleaner!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.