Public Area Attendant, Pre-Opening - The St. Regis London

St. Regis Hotels & Resorts; Greater London; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Workplace pension

Staff meals on duty

Discounted Marriott rates

Employee wellness initiatives

Job summary

The St. Regis London is seeking a Public Area Attendant to uphold the luxury standard across lobby and public spaces in Mayfair.

You will maintain cleanliness, presentation, and guest comfort throughout the hotel, contributing to a refined and seamless guest experience while supporting housekeeping and operations teams. Ideal candidates will have previous luxury hotel housekeeping exposure, strong attention to detail, and a professional demeanor.

Qualifications

• Previous cleaning or housekeeping experience, ideally within a luxury hotel environment.
• Excellent communication and teamwork skills.
• Professional presentation and a positive, service‑driven attitude.
• Physical capability to carry out the operational demands of the role.

Responsibilities

• Clean and maintain all public areas to the highest standards (lobbies, corridors, restrooms, lifts).
• Keep public spaces immaculate and presentation‑ready throughout the day.
• Respond promptly to guest and operational requests; replenish amenities as required.
• Remove waste and service trays discreetly; support deep cleaning tasks as needed.
• Report maintenance issues to management; maintain equipment and storage areas in good order.

Skills

Attention to detail

Teamwork

Communication

Organisational skills

Professional presentation

Job description

Additional Information

Job Number 26065921

Job Category Housekeeping & Laundry

Location 37 Conduit St, Mayfair, London W1S 2YF, United Kingdom

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.

As Public Area Attendant, you will play a key role in maintaining the elegance, cleanliness and presentation of the hotel’s public spaces, ensuring every guest experiences the exceptional standards synonymous with the St.Regis brand. From the lobby and corridors to guest facilities and back‑of‑house areas, you will contribute to creating a refined, welcoming and immaculate environment throughout the hotel, bringing a detail‑driven and service‑focused approach while taking pride in maintaining luxury standards and delivering a seamless guest experience through care, organisation and attention to detail.

Key Responsibilities

• Clean and maintain all public areas, including lobbies, corridors, restrooms, lifts and guest facilities to the highest standards
• Ensure all public spaces remain immaculate, organised and presentation‑ready throughout the day
• Respond promptly and professionally to guest and operational requests
• Replenish amenities and supplies within public areas as required
• Remove waste, soiled items and service trays discreetly and efficiently
• Support deep cleaning projects and scheduled cleaning tasks as required
• Report maintenance issues, damages or safety concerns promptly to management
• Maintain housekeeping equipment, storage rooms and cleaning supplies in an organised and safe condition
• Follow all health, safety, hygiene and company procedures consistently
• Work collaboratively with Housekeeping and operational teams to ensure seamless hotel presentation and guest satisfaction
• Uphold professional grooming and luxury service standards at all times

Core Competencies

We are seeking a professional and detail‑oriented individual who demonstrates pride in their work and a commitment to excellence. You should have:

• Previous cleaning or housekeeping experience, ideally within a luxury hotel environment
• Strong attention to detail and commitment to cleanliness and presentation standards
• Ability to work efficiently in a fast‑paced, high‑standards environment
• Good organisational skills and the ability to prioritise tasks effectively
• Excellent communication and teamwork skills
• A proactive mindset, identifying and addressing cleaning or maintenance concerns promptly
• Professional presentation and a positive, service‑driven attitude
• Physical capability to carry out the operational demands of the role
• A collaborative approach, supporting the wider Housekeeping and hotel operations teams

At The St. Regis London, our Hosts are the heartbeat of our legacy of exceptional service. In honour of your dedication, we offer a curated collection of benefits designed to support and elevate your journey with us.

Financial Rewards

• Competitive salary designed to recognise excellence
• Workplace pension
• Company sick pay
• Additional holiday allowanceAccess to BenefitHub's exclusive retail, wellness and travel privileges
• Friends & Family preferred rates at Marriott hotels worldwide

Career Development

• Clear pathway for internal promotions and transfers
• Cross-department training to refine your craft and broaden your expertise
• Expert-led development programmes
• Continuous learning through structured programmes
• Premium e-learning platform access
• Be part of an exclusive pre-opening experience shaping the future of the property

Wellbeing Support

• Employee Assistance Programme
• Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine.
• Food & Beverage discounts across Marriott properties
• Year-round wellbeing initiatives and wellness activities

Recognition & Appreciation

• Award programmes celebrating exceptional performance
• The Astor Awards
• Distinctive Moments celebration
• Long service awards
• Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
• Vibrant social calendar with team events and engagement activities
• Terms and Conditions Apply

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.