Public Area Attendant

IHG Hotels & Resorts; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading luxury hotel chain in London seeks a Public Area Attendant to join its housekeeping team. You will maintain the cleanliness of public areas and contribute to a positive first impression for guests. The ideal candidate is friendly, honest, and has previous hotel cleaning experience. This position offers a competitive pay of £15.79 per hour plus benefits, including 28 days holiday and professional development opportunities.

Benefits

28 days holiday including bank holidays

Wagestream financial wellbeing app

Free meals on duty

Professional career development

Company sick pay and life insurance

Exclusive hotel discounts

Discounts from over 15,000 stores

Qualifications

• Previous experience in hotel cleaning or as a Public Area Attendant preferred.
• Comfortable answering guests' queries or concerns.
• Willingness to work as part of the wider hotel team.

Responsibilities

• Keep public areas such as the reception and meeting rooms clean and tidy.
• Influence the guests' first impression positively.

Skills

Approachable

Honesty

Friendliness

Excellent service delivery

Teamwork

Job description

At InterContinental London Park Lane, we are currently looking for a Public Area Attendant to join the housekeeping team.

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

Working as part of the housekeeping team, our Public Area Attendants have a significant influence on the guests' first impression of the hotel. You will be responsible for keeping the public areas such as the reception and meeting rooms in a neat and clean condition. Previous experience in hotel cleaning or as a Public Area Attendant is preferred. You should be approachable, honest, friendly, and comfortable answering guests' queries or concerns. A passion for delivering excellent service and the willingness to work as part of the wider hotel team are essential.

We are committed to offering our Public Area Attendants a competitive salary and a wide range of benefits:

• £15.79 per hour plus service charge, paid overtime, and great IHG perks!
• 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (Pro Rated)
• Wagestream - a financial wellbeing app allowing you to save, track, and withdraw your pay as you earn it.
• Free meals on duty
• Professional career development through our IHG Leadership programs, digital learning platform, and other training opportunities
• Company sick pay and life insurance for all employees
• Exclusive discounts for our hotels and restaurants worldwide
• Discounts from over 15,000 stores, including retail and cinema
• Most importantly, we’ll support your growth and development and inspire you to achieve great things.

At InterContinental London Park Lane, we aim to foster a unique and inclusive culture.

• A culture that inspires you to reach your full potential.
• An environment that encourages you to express your personality and achieve incredible results.
• Opportunities to empower and inspire others.
• Learning, growth, and pushing boundaries.
• A personal and professional journey.
• A place where everyone belongs and feels valued.

We operate 7 days a week, 365 days a year, and require flexibility to work various shifts and days.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We believe in fair treatment and equal opportunities for all colleagues, regardless of race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status, or any other characteristic protected by law.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We are passionate about sharing our renowned international expertise and cultural wisdom in impressive surroundings. We take pride in being genuine ambassadors of the InterContinental brand. To be part of our team, you should have a passion for travel, culture, and diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’re interested in embracing a world of opportunities, we look forward to welcoming you to the most international luxury hotel brand.

Don't quite meet every single requirement but believe you'd be a great fit? Hit the 'Apply' button and start your journey with us today.