Public Area Attendant

LGH Hotel Management Ltd; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel in London is seeking a Public Area Attendant to maintain cleanliness in public areas such as reception and meeting rooms. The ideal candidate will have hotel cleaning experience, a friendly demeanor, and a love for service excellence. This position offers a competitive hourly rate, generous holiday leave, and various employee benefits, including career development opportunities and discounts at hotels and restaurants worldwide.

Benefits

£15.79 per hour plus service charge

28 days holiday (increasing to 33 days)

Free meals on duty

Career development programs

Company sick pay and life insurance

Discounts for hotels and restaurants

Qualifications

• Previous experience as a Public Area Attendant or in hotel cleaning.
• Ability to answer guests' queries and concerns.
• Passionate about delivering great service.

Responsibilities

• Keep public areas like reception and meeting rooms clean.
• Provide a welcoming first impression for guests.

Skills

Hotel cleaning experience

Approachable and friendly

Attention to detail

Job description

At InterContinental London Park Lane, we are currently looking to for a Public Area Attendant to join the housekeeping team.

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

Working as part of the housekeeping team our Public Area Attendants have a significant influence on the guests first impression of the hotel. You will be responsible for keeping the public areas such as the reception and meeting rooms in a neat and clean condition. You will have previous experience in hotel cleaning or as a Public Area Attendant. You are approachable, honest, and friendly and feel comfortable when answering guests queries or concerns. You are passionate about delivering a great service and are willing to work as part of the wider hotel team.

We are committed to offer and provide our Public Area Attendants with a competitive salary and a large range of benefits:

• £15.79 per hour plus service charge, paid overtime and great IHG perks!
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days(Pro Rated)
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Free meals on duty
• Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities
• We provide every employee company sick pay and life insurance.
• Professional career development with our IHG Leadership programs
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Most importantly, we’ll help you grow, and develop you as an individual and inspire incredible.

At InterContinental London Park Lane, our ambition is to define our unique culture.

• The kind of culture that inspires you to be all you can be.
• An invitation to tap into your unique personality to deliver and achieve incredible things.
• An expectation to play your part in empowering and inspiring others.
• An opportunity to learn, grow and push what’s possible.
• The promise of a personal and professional journey
• A place where everyone can belong and feel part of something bigger.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.