Public Area Attendant

Dorchester Collection; Ascot; On-site; GBP 25,000 - 29,000; Full time

Job summary

Join the Dorchester Collection as a Public Area Attendant in Ascot, where you'll be part of an award-winning team recognized for its inclusive culture. Experience a dynamic role caring for guest areas, while receiving excellent training and a range of benefits, including free meals and hotel discounts.

Benefits

Complimentary stays with breakfast

50% off at bars and restaurants

£1,000 Refer a Friend bonus

World-class learning and development

Social events throughout the year

Free Meals on Duty

Exclusive discount platform access

Qualifications

• Ambassador of the Vision, Values, and culture.
• Ability to embrace unique personality and passions.
• Flexibility and adaptability in a fast-paced environment.

Responsibilities

• Caring for Cloakroom & Public Areas, including cleaning and maintenance.
• Keeping linen and service areas tidy and stocked.
• Performing deep cleaning tasks as directed.

Skills

Fluent English communication skills

Teamwork

Flexibility

Job description

Join us as a Public Area Attendant at Coworth Park Hotel, recently recognized as one of The Sunday Times Top 10 Best Places to Work for in 2024. We strive to build an inclusive culture that reflects our values of passion, personality, respect, teamwork, and creativity. We believe diverse perspectives enrich our culture and drive our success.

We care about your career and are known for having the best people in the industry. As a Cloakroom & Public Area Attendant, you'll have a unique opportunity to excel in your field. You'll learn from your colleagues and through our award-winning learning academy to achieve high standards of craft, service, and leadership, becoming a legend in your own story.

What you'll get

Our success depends on our employees. We believe everyone should share in the rewards. Benefits include:

• Excellent salary of £25,000 + estate service charge
• Complimentary stays with breakfast at all Dorchester Collection hotels
• 50% off at bars and restaurants within our hotels
• £1,000 Refer a Friend bonus scheme; including £200 tax-free on their first day
• World-class learning and development opportunities
• Social events throughout the year, including our winter ball
• Free Meals on Duty
• Exclusive access to a discount platform with thousands of retailers

What you'll do

The role requires high energy, consistency, and creativity. Responsibilities include:

• Caring for our Cloakroom & Public Areas, including cleaning, maintenance, and providing discreet, personalized service to guests
• Keeping linen and service areas tidy and stocked
• Performing deep cleaning tasks as directed by the Housekeeping Supervisor
• Living our values of Personality, Passion, Respect, Working Together, and Creativity to create our legacy
• Communicating effectively with other departments and hotel teams to ensure smooth operations

What you'll bring

• You are an ambassador of our Vision, Values, and culture
• You embrace your unique personality and passions, working as part of a team and hotel community
• You value kindness and understanding of our guests to forge our legacy
• You are flexible and adaptable in a fast-paced environment
• Fluent English communication skills are required
• Previous experience in a luxury 5-star hotel is beneficial but not essential; full training will be provided