Pub Supervisor: Lead Team, Elevate Service & Growth

Fuller's; Greater London; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

25% food & drink discount

Weekly tips on top of hourly pay

Discounted hotel stays

My Fuller’s savings platform

Healthcare Cash Plan

Induction and training

Wagestream access

Job summary

Fuller’s is seeking a Supervisory role at The Black Horse pub to lead a friendly team and deliver exceptional guest experiences. You’ll oversee shifts, supervise service, and ensure smooth operations across busy periods, while maintaining standards and a welcoming atmosphere.

You will train new team members, uphold quality, and collaborate with kitchen staff to ensure great food and wine service. This is a hands-on, customer-focused position with opportunities for growth and development.

Qualifications

• Experience in hospitality supervisory role or leading a team.
• Excellent communication and guest service skills.
• Passion for fresh food and drinks and engaging service.

Responsibilities

• Lead the team to deliver consistent guest experiences.
• Manage shifts and flow during peak periods.
• Train and coach new team members.
• Maintain high service standards and teamwork.

Skills

Leadership

Communication

Guest service

Training

Tools

POS systems

Cash handling

Job description

Fuller’s is seeking a Supervisory role at The Black Horse pub to lead a friendly team and deliver exceptional guest experiences. You’ll oversee shifts, supervise service, and ensure smooth operations across busy periods, while maintaining standards and a welcoming atmosphere.

You will train new team members, uphold quality, and collaborate with kitchen staff to ensure great food and wine service. This is a hands-on, customer-focused position with opportunities for growth and development.