Hands-On Supervisor: Lead Joyful Service & Team Growth

Fullers Group; Guildford; On-site; GBP 15,153 - 17,908; Full time

Benefits offered by this job

Food & drink discount

Weekly tips

Discounted hotel stays

My Fuller’s benefits

Healthcare plan

Wagestream access

Induction and training

Job summary

Fuller’s in Guildford is recruiting a Supervisor to lead a busy team at The White House pub by the River Wey. You’ll deliver welcoming service, oversee shifts and ensure guests have a memorable experience.

We offer progression across pubs and hotels, a 25% discount on food and drink, tips on top of hourly pay, Wagestream option, and healthcare plans after probation. A passion for fresh food and great wines is essential.

Qualifications

• Experience in leading teams in a hospitality setting.
• Strong guest service orientation and communication skills.
• Ability to train and mentor new staff.
• Passion for fresh food, wine and high-quality service.

Responsibilities

• Keep team spirits high and guests happy.
• Lead by example with a hands-on, positive attitude.
• Assist in on-boarding and coaching new team members.
• Ensure smooth service during peak periods and maintain standards.

Skills

Team leadership

Customer service

Training teammates

Food & beverage knowledge

Job description

Fuller’s in Guildford is recruiting a Supervisor to lead a busy team at The White House pub by the River Wey. You’ll deliver welcoming service, oversee shifts and ensure guests have a memorable experience.

We offer progression across pubs and hotels, a 25% discount on food and drink, tips on top of hourly pay, Wagestream option, and healthcare plans after probation. A passion for fresh food and great wines is essential.