Pub & Grill Team Leader

Village Hotels; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a vibrant team at a leading hotel chain as a Pub and Grill Team Leader. You'll support the manager in recruiting and training staff while ensuring exceptional service. Enjoy a fun, inclusive environment with numerous benefits, including discounts and wellness programs.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

Excellent training and development programs

Flexible working hours

Employee Assistance Programme

Company Pension scheme

Life Insurance

Qualifications

• Focus on detail while keeping customers at the heart of the business.
• Understand F&B operations and uphold brand standards.

Responsibilities

• Support the Pub and Grill Manager with recruiting and training.
• Lead a team across Food & Beverage.
• Deliver outstanding service to customers.

Skills

Leadership

Motivational Skills

Customer Service

Job description

Our Pub and Grills are at the heart of the action. They are buzzing with energy and serving up delicious food and drinks, delivered by a team with bags of personality. This fun and demanding role allows you to own it, work it, and love every minute. You will play a key role supporting the Pub and Grill Manager with recruiting, training, and motivating the team to give outstanding service, ensuring both the team and customers are loving it.

Work, Grow, Play! Here at Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us ahead of the competition.

Join us, and we can offer you benefits such as:

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35, including breakfast.
• Friends and Family discounted stays from £49, including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount on and off shift in our Village Hotel Starbucks stores.
• Excellent training and development programs, including Rising Stars and Talent Academy.
• Engaging training across hotel areas via our Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, with monthly programmes to support mental health.
• Mental health first aiders and up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme for support and counselling.
• Flexible working hours.
• A fun, supportive, and inclusive work environment with regular team events.
• Reward and Recognition schemes.
• Anniversary rewards for service milestones.
• Electric car salary sacrifice scheme.
• Guaranteed day off for your birthday.
• Discounted Health Cash plan and Sick pay Insurance.
• Big People Days to celebrate and recognize employees and communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme.
• Life Insurance.
• Terms and conditions apply based on your contract.

But what we need from you…

• Own it.
• Focus on detail while keeping our customers at the heart of the business.
• Lead a team across Food & Beverage.
• Understand F&B operations, be results-driven, and uphold brand standards.
• Be motivational, passionate about developing and nurturing your team.
• Have a genuine passion for creating memories and delivering incredible hospitality.

Come and be part of something new and special — Work, Grow & Play the Village Way!