Pub GM: Lead Teams, Elevate Guest Experience

Greene King; Dundee; On-site; GBP 45,000 - 49,000; Full time

Benefits offered by this job

Pension contribution

Brand apprenticeship training

Employee discounts 33%

Family-friendly policies

Menopause Friendly Employer

Refer a friend bonus up to £1,500

Wagestream

Retail discounts up to 30%

Job summary

Farmhouse Inns is seeking a General Manager to lead a busy pub, develop your team and create a warm welcome for customers. You’ll drive sales, recruit and develop staff, and uphold brand standards while ensuring safety and quality across the operation.

You will need strong leadership, a player/coach mindset, and the ability to manage P&L with commercial acumen. Experience at GM level in hospitality is highly desirable; strong English communication is essential.

Qualifications

• Lead by example to grow pub sales.
• Deliver brand standards and customer experiences.
• Recruit and develop your team for exceptional service.
• Ensure customer and team safety and allergen controls.

Responsibilities

• Work with the business development manager and team to grow sales.
• Lead by example to bring the brand to life through your team.
• Recruit and develop staff with knowledge to delight customers.
• Champion brand standards and safety in all operations.

Skills

People skills

Leadership

P&L awareness

Brand standards

English proficiency

Job description

• Salary for Advertising: £45,000 - £49,000 + Bonus
• Dept. L4/House: Kingsway Farm (Dundee) - 01771

Company Description

Join us at Farmhouse Inns, where we’re big on quality as we are with our portions, which is why our carveries slow-roast our meats for 14-hours, freshly prepare our veg, create fluffy, handmade Yorkies, ruffle-up our perfectly crispy roast potatoes, and bake and hand-decorate our giant cakes in our kitchen every day.

Job Description

As General Manager, you’ll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers. From the moment you step through the door, you’ll lead by example make sure our customers, and teams, have a great time.

Qualifications

What you'll do as a General Manager...

• Work with your business development manager and management team to grow pub sales.
• Lead by example in everything you do and bring our brand to life through your team in delivering amazing experiences for our customers.
• You will recruit & develop your team to ensure they have the knowledge needed to delight our customers.
• Be a champion of brand standards & ensure customer & team safety at all times.
• Please be aware that if you are successful in this role you will need to either already have, or be able to acquire a personal license.

What you'll bring...

• Very high standards and attention to detail in all aspects of the day-to-day running of a successful pub.
• You're great with people, and as a result, have great communication and leadership skills.
• You’ll be business savvy, with a keen eye for P&L control.
• You'll embrace individuality and care for others, your pub and the environment.
• Previous success at General Manager level is desirable; from a hospitality, retail or other fast paced background, and the right attitude and outlook is essential!
• You're keen to learn and happiest when you succeed at something new.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

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