Pub Assistant Manager - Lead Great Experiences & Team

Greene King; Rochester; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Pension contribution

Discounts on brands (33%)

Discounts at Greene King Inns & hotels

Wagestream access

Refer a friend bonus (up to £1500)

Employee assistance program

Menopause Friendly Employer

Brand training and development

Job summary

Greene King’s Hungry Horse in Rochester is seeking an Assistant Manager to support the General Manager and lead the team in delivering exceptional customer experiences. You’ll model the brand, drive service standards, and ensure safety and quality during busy shifts.

You’ll bring strong leadership and communication skills, with the ability to motivate staff, train juniors, and adapt to changing demands. A Personal Licence is beneficial and supported through the process by Greene King.

Qualifications

• Experience in leading teams and delivering great customer experiences.
• Strong communication and people skills to motivate staff.
• Capable of thinking on your feet in a busy pub environment.

Responsibilities

• Support the General Manager in daily operations and lead in their absence.
• Lead the team to deliver outstanding customer experiences and uphold brand standards.
• Act as a role model, support training and development of team members.
• Champion brand standards and ensure customer and team safety at all times.

Skills

Leadership

Communication

Customer experience

Adaptability

Attention to detail

English proficiency

Personal Licence eligibility

Job description

Greene King’s Hungry Horse in Rochester is seeking an Assistant Manager to support the General Manager and lead the team in delivering exceptional customer experiences. You’ll model the brand, drive service standards, and ensure safety and quality during busy shifts.

You’ll bring strong leadership and communication skills, with the ability to motivate staff, train juniors, and adapt to changing demands. A Personal Licence is beneficial and supported through the process by Greene King.