PTS Ambulance Care Assistant North - 0 Hour contract

NHS; York; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join the Yorkshire Ambulance Service as a Patient Transport Service Ambulance Care Assistant. In this role, you will be responsible for the safe transportation of patients, ensuring timely arrival at appointments, while working within a team dedicated to quality patient care. The position offers flexibility and an opportunity to work for a respected provider of healthcare services across North Yorkshire.

Benefits

Contributory Pension

NHS Discounts

Salary sacrifice schemes

Employee assistance and counselling service

Opportunities for career progression

Qualifications

• GCSE level or NVQ level 2 or equivalent experience required.
• Experience in a customer or patient-oriented field.
• Driving license with limited penalties are essential.

Responsibilities

• Responsible for safe transportation of non-emergency patients.
• Ensure timely transportation to appointments.
• Assess risks to ensure patient safety.

Skills

Manual handling

Basic IT skills

Customer care experience

Education

3 GCSEs grade A*-C or NVQ level 2

Job description

Job summary

Would you like to be part of a team delivering an invaluable service to the patients within the North Yorkshire region?

We are looking for candidates to be based at stations in York, Harrogate & Northallerton.

Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care?

We are currently recruiting for a Patient Transport Service (PTS) Ambulance Care Assistant, zero hour position, who shares a value and belief in delivering the highest standards of quality service and patient care.

* Training Courses are full time at different locations within Yorkshire, Mon- Fri for 4 weeks, full attendance is required

Main duties of the job

Responsible for the care and safe transportation of non-emergency PTS patients.

Ensuring timely transportation to and from appointments at hospitals, treatment centres, day units or other places of care.

At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues, and others by assessing risks and adopting safe working practices.

About us

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits:

• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes.
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation! https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html

Details Date posted

18 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Per annum, pro rata

Contract

Permanent

Working pattern

Flexible working

Reference number

174-PTSACANORTH-YHN-120625

Job locations

Sites across North Yorkshire

York, Harrogate, Northallerton

HG2 7SX

Job description Job responsibilities

For full details and role responsibilities including person specification please see the attached job description.

Previous applicants who have applied and been unsuccessful in the past 3 months need not apply.

Notes regarding qualifications required for this post:

• For the purpose of this job, equivalent experience would be defined as having worked for a minimum of 2 years in a Band 2 PTS Driver post.

Job description Job responsibilities

For full details and role responsibilities including person specification please see the attached job description.

Previous applicants who have applied and been unsuccessful in the past 3 months need not apply.

Notes regarding qualifications required for this post:

• For the purpose of this job, equivalent experience would be defined as having worked for a minimum of 2 years in a Band 2 PTS Driver post.

Person Specification Qualifications / Knowledge Essential

• Level 2 entry requirement e.g. 3 GCSEs grade A*-C or NVQ level 2 qualification or equivalent experience

Desirable

• Evidence of ongoing continuous professional development

Skills / Competencies Essential

• Ability to carry out manual handling including the lifting of patients and equipment
• Basic IT skills e.g. word, e-mail

Personal/Other Essential

• Full driving license with no more than three penalty points for new entrants to YAS or a maximum of six for existing YAS employees
• Able to work as part of a team

Experience Essential

• Background in a customer or patient orientated field

Person Specification Qualifications / Knowledge Essential

• Level 2 entry requirement e.g. 3 GCSEs grade A*-C or NVQ level 2 qualification or equivalent experience

Desirable

• Evidence of ongoing continuous professional development

Skills / Competencies Essential

• Ability to carry out manual handling including the lifting of patients and equipment
• Basic IT skills e.g. word, e-mail

Personal/Other Essential

• Full driving license with no more than three penalty points for new entrants to YAS or a maximum of six for existing YAS employees
• Able to work as part of a team

Experience Essential

• Background in a customer or patient orientated field

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Yorkshire Ambulance Service NHS Trust

Address

Sites across North Yorkshire

York, Harrogate, Northallerton

HG2 7SX

Employer's website

https://www.yas.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Yorkshire Ambulance Service NHS Trust

Address

Sites across North Yorkshire

York, Harrogate, Northallerton

HG2 7SX

Employer's website

https://www.yas.nhs.uk/ (Opens in a new tab)