PT Customer Care Position - Livingston Designer Outlet - £8.75-£11.62

TN United Kingdom; Livingston; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a Customer Care Assistant to join their vibrant team at a renowned outlet. In this role, you will be the face of the restaurant, engaging with customers and ensuring a welcoming environment. Your responsibilities will include maintaining cleanliness, addressing customer needs, and organizing special events. The ideal candidate will thrive in a fast-paced setting, showcasing effective communication skills and a genuine smile. This position offers a fantastic opportunity to be part of a respected brand that values community and inclusivity.

Benefits

Holiday Pay

Service Awards

Meal Allowance

Employee Discounts

Qualifications

• Ability to connect with customers and make them feel valued.
• Strong communication skills and a friendly demeanor.

Responsibilities

• Engage with customers and ensure smooth operation of customer areas.
• Maintain cleanliness standards and create a welcoming atmosphere.

Skills

Customer Engagement

Effective Communication

Attention to Detail

Friendliness

Job description

PT Customer Care Position - Livingston Designer Outlet - £8.75-£11.62, Livingston

Client:

Location: Livingston, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: a4bc9b1f7d92

Job Views: 7

Posted: 07.05.2025

Expiry Date: 21.06.2025

Job Description:

Overview

McDonald's is one of the most recognized brands worldwide, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and ensuring opportunities are accessible to all.

As a Customer Care Assistant, you will be the face of your restaurant. Your responsibilities include engaging with customers, ensuring the smooth operation of customer areas, making children feel welcome, organizing special events, addressing customers' specific needs, maintaining cleanliness standards in dining areas and toilets, and creating a warm atmosphere. You will establish and maintain positive communication with customers and keep your manager informed about customer satisfaction.

We seek individuals who can thrive in a fast-paced, energetic environment, with a genuine smile and the ability to connect with customers, making them feel valued.

Key qualities include friendliness, approachability, courtesy, helpfulness, effective communication skills such as attentive listening, face-to-face interaction, and maintaining eye contact. The ability to sustain high energy levels while working efficiently and productively is essential.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more...