PST Team Leader – Domestic Services

North Bristol NHS Trust; Bristol; On-site; GBP 26,000 - 30,000; Full time

Job summary

An established industry player is seeking a PST Team Leader to oversee domestic services within a dynamic healthcare environment. This role involves managing cleaning operations, ensuring compliance with NHS regulations, and supporting clinical teams to deliver high-quality patient care. The ideal candidate will possess strong leadership and communication skills, with a focus on maintaining exceptional standards. Join a dedicated team at a major trauma center, where your contributions will significantly impact patient experiences and operational efficiency. This is a fantastic opportunity to grow within a respected organization committed to diversity and excellence.

Qualifications

• Experience in managing cleaning operations and staff.
• Knowledge of NHS regulations and service level agreements.

Responsibilities

• Supervise cleaning tasks and staff to ensure compliance with NHS standards.
• Manage daily operations and coordinate with clinical teams.

Skills

Staff Management

Cleaning Standards Compliance

Communication Skills

Operational Task Coordination

Job description

This post is only open to internal applicants.

PST Team Leader – Domestic Services

Band 4

Main area Facilities Grade Band 4 Contract Permanent Hours Full time - 37.5 hours per week (37.5 hours pro rota). Shifts from 06:00 to 14:00, 14:00 to 22:00, and 22:00 to 06:00. Job ref 339-FM9870-CCC

Site Southmead Hospital Town Bristol Salary £26,530 - £29,114 per annum (FTE) or pro-rata for part-time roles Salary period Yearly Closing 08/05/2025 23:59

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Job overview

The post holder will support the Facilities Management (FM) Team and clinical teams, managing Patient Support Team (PST) staff to provide high-quality cleaning and patient movement services aligned with operational requirements.

Based mainly in Wards and Departments, responsible for staffing and resource management with support from Duty FM Managers.

Work closely with clinical staff, FM Helpdesk, and Duty Facilities Managers to maintain exceptional standards.

Main duties

Supervise cleaning tasks, schedules, and staff to meet service level agreements and NHS regulations.

Working for our organization

North Bristol NHS Trust employs over 12,000 staff, providing healthcare across Bristol, South Gloucestershire, and North Somerset from Southmead Hospital. We are a regional Major Trauma Centre and recognized for excellence in various specialties. Our vision is to enable our teams to deliver exceptional healthcare.

We value diversity and are committed to being an anti-discriminatory organization, encouraging applicants from all backgrounds.

Responsibilities

• Manage daily cleaning operations and staff, ensuring compliance with SLAs and NHS regulations.
• Support FM Duty Managers with staffing, rotas, and operational tasks.
• Coordinate reactive tasks, staff induction, and training.
• Communicate with clinical and FM staff, attend meetings, and represent cleaning services.
• Ensure staff adhere to dress code and safety policies, manage equipment and supplies, and support recruitment.
• Address patient and visitor queries, manage infection control, and maintain safety standards.
• Conduct audits, manage PPE use, and oversee staff appraisals.
• Coordinate with clinical teams, report incidents, and support risk assessments.
• Complete operational tasks, manage leave requests, and ensure stock levels.
• Promote trust values and perform other duties as needed, including flexible team rotation.

Person specification

Shortlisting criteria

If you do not hear within three weeks of the closing date, your application was unsuccessful. We do not reimburse interview travel expenses. For support under the Disability Act / Two Ticks scheme, contact us at tel [phone]. We are committed to safeguarding children and young people.

The successful candidate will start at the minimum of the scale unless previous NHS service applies. Progression is by annual increments.

We value diversity and encourage applications from underrepresented groups, including those from Black, Asian, minority ethnic backgrounds, disabled people, and LGBTQIA+ individuals.

Pre-employment checks are required, including DBS disclosure.