PSO Analyst - LR

Smart DCC; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A national infrastructure organization in the UK is seeking a results-driven Programme Support Office Analyst. The role involves supporting a critical licence renewal programme with a focus on governance, reporting, and project support activities. Candidates should have over 3 years of experience in a fast-paced PMO environment and strong stakeholder engagement skills. This position offers a competitive salary and a hybrid working model.

Benefits

Competitive salary

Performance related bonus

Flexible benefits package

Qualifications

• 3+ years' experience in a fast-paced PMO or programme environment.
• Strong grasp of project and programme governance, planning, RAID, change control, and reporting.
• Experience in the energy sector or a similarly regulated environment.

Responsibilities

• Support a high-profile programme for licence renewal.
• Provide high-quality project support including risk/issue management.
• Drive data-led decision making and trend analysis.

Skills

Project governance

Stakeholder engagement

Analytical mindset

Attention to detail

Communication skills

Education

Certifications such as APM, P3O, MoP, or Prince2

Tools

Microsoft Project

Power BI

Excel

PowerPoint

Word

Visio

Job description

Overview

Salary

London or Manchester (Hybrid working model, 8 days a month office based)

Competitive Salary plus performance related bonus

At DCC (Data Communications Company), we are at a pivotal moment in our journey. As we approach the end of our first licence in September 2025, the opportunity to shape the future of a critical national infrastructure is here. Ofgem's planned extension of the licence (12-36 months) marks the start of a new chapter - and you could be at the heart of it.

We're seeking results-driven, delivery-focused Programme Support Office Analysts to join our Licence Renewal function. If you thrive in complex, regulated, and technology-driven environments and possess strong stakeholder engagement and communication skills, we'd love to hear from you.

Responsibilities

What will you be doing?

• As a PSOA, you ll support a high-profile programme, ensuring that governance, reporting, and project support activities run smoothly. Your work will contribute directly to the success of the licence renewal and transition period.
• Provide high-quality project support including risk/issue management (RAID), planning, documentation control, and reporting.
• Drive data-led decision making, trend analysis, and continuous improvement initiatives.
• Take ownership of meetings: planning agendas, capturing actions, and distributing materials.
• Ensure programme reports are accurate, insightful, and reflect a 'single version of the truth'.
• Maintain clear and structured programme documentation aligned to PMO best practices.
• Support the development and implementation of improved governance and assurance processes.
• Build trusted relationships with stakeholders at all levels - from project teams to senior leadership.
• Be a visible advocate of DCC's behaviours: Accountability, Integrity, and Making a Difference.

Qualifications

• 3+ years' experience in a fast-paced PMO or programme environment.
• Strong grasp of project and programme governance, planning, RAID, change control, and reporting.
• Confident communicator, able to translate technical updates into clear reports for non-technical stakeholders.
• Analytical mindset with excellent attention to detail and a focus on continuous improvement.
• Proficiency in Microsoft Project, Excel, PowerPoint, Word, Visio.
• Familiarity with tools such as Power BI for reporting and dashboards.
• Comfortable working independently and under pressure, with strong initiative and drive.
• Certifications such as APM, P3O, MoP, or Prince2, or working towards them.
• Experience in the energy sector or a similarly regulated environment.
• Understanding of the software delivery lifecycle.
• Experience engaging with senior stakeholders and leadership teams.

Who You Are

• Collaborates confidently and professionally across a wide stakeholder base.
• Communicates clearly and concisely - in person, in writing, and in reports.
• Is curious, proactive, and never afraid to challenge the status quo.
• Balances big picture thinking with strong attention to detail.
• Thrives in change and sees complexity as an opportunity to add value.

About the DCC

At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn't be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we'll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it's doing purposeful work, helping us grow or building the career you want - we'll give you the support to do it all. Our secure network for smart meters is transforming Britain's energy system and helping the country's fight against climate change: we want you to be part of our journey.

Company benefits

The DCC's continued success depends on our people. It's important to us that you enjoy coming to work, and feel healthy, happy and rewarded. In this role, you'll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.

If there are any questions you'd like to ask before applying, please contact or complete your application, so we can learn more about you. Your application will be carefully considered, and you'll hear from us regarding its progress.

Join the DCC and discover the power of you.

What to do now

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

As a Disability Confident member, DCC is committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments, need a copy of this job advert in an alternative format, or have any other questions you'd like to ask before applying, please contact

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