Protective Security Policy & Standard Manager

Job title: Protective Security Policy & Standard Manager
Ref: 40459
Division: Asset Operations & Capital Delivery
Location: Hybrid - Kemble Court - RG2 6AD
Contract type: Permanent
Full/Part-time: Full-time
Hours: 36 Hours per week.
Salary: Offering between £60,000 and £65,000 per annum, depending on skills and experience.
Job grade: C
Closing date: 25/04/2025

As Protective Security Policy Manager, you will ensure robust governance around our security function and across the business to support compliance.

You will be responsible for developing, implementing, and maintaining comprehensive physical and personnel security policies, standards, and frameworks in alignment with industry best practices and regulatory requirements. As the subject matter expert, you will support colleagues within the Security team to understand the implications of relevant legislation and policies, aiding implementation and adherence across the wider business.

You will manage communication with our external regulators (Ofwat, DEFRA, and DWI), including any annual reporting requirements, responding to queries, developing responses to official requests, and ensuring we meet any relevant milestones.

What you will be doing as a Protective Security Policy & Standard Manager

• Line manager responsibilities for a team of up to three administrators.
• Hold key relationships with internal senior managers and external stakeholders (Intelligence Agencies, Specialist Police Units, Local Resilience Forums & Regulators including DEFRA and DWI).
• Responsible for reviewing and enhancing internal policy and guidance documents to ensure they remain relevant and in line with industry best practices and regulatory requirements.
• Understand areas of risk and non-compliance across the business.
• Provide advice to colleagues around our legislative requirements, interpreting our regulator's guidance as a subject matter expert to support compliance across the business. Promote common standards and alignment of security policy and practice across Thames Water.
• Maintain an understanding of the security sector and wider environment, horizon scanning, identifying opportunities and innovations which could be incorporated to the benefit of Thames Water.
• Responsible for reporting required for external obligations, compliance with regulatory requirements, contractual obligations, and internal policies e.g. RAG return and annual audits. Ensure all other regulatory milestones and agreed security KPIs and SLAs are met.

The base location for this role will be Kemble Court, Reading, on a Hybrid basis.

What you should bring to the role

• Strong understanding and experience of security policies & standards, governance, risk & compliance activities, or related roles, ideally gained from working in a regulated industry.
• Understanding of security regulations, laws, and industry standards (e.g. SEMD, PSG, WUKSS, NPSA).
• Strong negotiation and people-influencing skills. Ability to communicate at all levels, present to an audience, and build strong relationships.
• Experience in developing and implementing security performance metrics and reporting frameworks.
• Strong understanding of security principles, practices, and technologies.
• Strong written and verbal communication skills are needed for report writing.
• Good understanding of Office 365 products, such as Excel, PowerPoint, and Word.
• Security Institute (SyI) Diploma (level 5) in Security Management is desirable.
• Experience working in a regulated environment, ideally the water industry (i.e., utilities, government departments, and critical national infrastructure) is desirable.

The successful candidate will be required to undertake a Counter Terrorism Check (CTC) before starting within this role.

What’s in it for you?

• Offering between £60,000 and £65,000 per annum, depending on skills and experience.
• Car allowance of £5,800 per annum.
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays).
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements, and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues, and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.