Protection Adviser

The New Homes Group; Colchester; Remote; GBP 25,000 - 50,000; Full time

Job summary

A leading property service company is seeking a Protection Adviser to manage client protection needs. This remote role, based in the UK, requires proactive communication with clients and insurance providers. The ideal candidate has experience in protection advice, interpersonal skills, and is motivated to grow within the organization. Benefits include career development support and generous holiday allowance.

Benefits

33 days paid holiday including Bank Holidays

Support towards achieving CeMAP qualification

Contributory pension

Access to discounts platform, Perks at Work

Self-funded Health Care plan

Discounted health screening and gym memberships

Qualifications

• Proven track record in protection advice.
• Experience managing customer interactions.
• Ability to fulfill customer protection needs.

Responsibilities

• Manage customers' protection applications and needs.
• Contact clients proactively to identify protection needs.
• Retain existing protection policies and minimize cancellations.

Skills

Interpersonal skills

Ability to work independently

Teamwork

Education

CeMAP 1 qualification (preferred)

Job description

Job Title: Protection Adviser

Location: Remote (Must be UK Based and will require occasional travel to Colchester, Peterborough, or Wakefield offices)

Rewards: Basic salary of £25,000 plus commission OTE £45K - £50K

Hours: Mon-Fri, three early shifts 9am-6pm, two late shifts 11am-8pm

The New Homes Group

The New Homes Group, part of the Connells Group, is the UK's leading new homes specialist. We facilitate sales of new homes working with housebuilders, lenders, and estate agents across the UK. Our services include Mortgage Services, Part Exchange, and Assisted Move, working with most of the UK’s top 20 housebuilders.

In 2023, we handled over 15,000 mortgage applications. Our teams and Advisers have extensive knowledge of mortgage products tailored to the new homes market and established relationships with key lenders. As part of our 2025 expansion, we are looking to appoint additional Protection Advisers, offering industry-leading salaries and excellent career development opportunities.

Protection Adviser Responsibilities

You will manage customers’ protection applications and needs, maintaining regular contact with clients and insurance providers, ensuring high levels of customer service.

As a Protection Adviser, you should have a proven track record in protection advice, with CeMAP 1 qualification preferred but not essential. Excellent interpersonal skills and the ability to work independently and as part of a team are essential.

Main Purpose Of Job

• Retain existing protection policies taken out by customers.
• Minimise lost commission from cancellations.
• Arrange suitable protection policies based on customer needs.
• Proactively contact customers without protection arrangements to identify and fulfill needs.

Benefits

• Opportunities for progression, promotion, and personal development within a growing, market-leading business.
• Pre-determined career path to becoming a fully qualified Mortgage and Protection Adviser.
• Support towards achieving CeMAP qualification.
• 33 days paid holiday including Bank Holidays.
• Your birthday off after passing probation.
• Contributory pension.
• 24-hour Employee Assistance Programme.
• Death in service cover.
• Access to discounts platform, Perks at Work.
• Self-funded Health Care plan.
• Discounted health screening and gym memberships.
• Discounts on estate agency, mortgage, and surveying services.
• Salary Sacrifice Car Leasing Scheme available.

Your Future Starts Here

Many team members have built long-term careers with us, advancing into senior roles. If you’re passionate about property and want to grow with us, apply now or contact Sam Blewitt at 01206-481039 for a confidential chat.