Prospect Research Manager

Crisis; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Interest free travel loans

Pension scheme 8.5%

28 days’ annual leave (pro rata)

Flexible core hours 10am-4pm

Wellbeing Leave

Diversity networks

Job summary

Crisis is the national charity helping homeless people in the UK. This Prospect Research role supports Philanthropy, Corporate Partnerships and Trusts by delivering research, due diligence and prospect intelligence to build meaningful donor relationships and secure transformational support.

You’ll collaborate with fundraising, data and CRM teams to improve systems and reporting, ensuring high-quality insights, integrity and impact in our ambitious 10-year strategy to end homelessness by 2034.

Qualifications

• Experienced prospect researcher who turns complex information into clear insight that supports fundraising success.
• Experience working with relationship managers to identify, qualify and develop high-value opportunities and prospect pipelines.
• Confident using CRM systems, reporting tools and data to improve processes, generate insight and support effective decision-making.
• Excellent attention to detail, strong analytical skills and ability to manage competing priorities in a fast-paced environment.
• Proactive and collaborative, able to build effective relationships across teams and work independently to solve problems and deliver results.

Responsibilities

• Deliver outreach research, due diligence and prospect intelligence to help Philanthropy, Corporate Partnerships and Trusts teams build relationships and secure support.
• Identify opportunities, contribute to prospect pipelines and help colleagues make evidence-based decisions.
• Collaborate across fundraising, data and CRM to improve systems, processes and reporting for high-value fundraising success.
• Ensure responsible data practices and rigorous research standards across initiatives.
• Support the development of high-quality donor relationships and pipelines.

Skills

Prospect research

Relationship management

CRM systems

Data analysis

Reporting tools

Attention to detail

Cross-team collaboration

Tools

CRM systems

Job description

There has never been a more exciting time to join Crisis. Homelessness is firmly in the national spotlight, and there is growing political and public momentum for change.

Combine the profile of the cause, with Crisis’ ambitious 10-year strategy – including a capital campaign to buy homes for people who have little to no other options - and this becomes a once-in-a generational moment to be at the forefront of real social change.

Crisis is the national charity for people experiencing homelessness. We know homelessness can be ended. It is not inevitable. We can play an important part of helping to shape the future of ending homelessness together.

The Philanthropy and Development team is in an exciting phase of growth and investment.

We are in the private phase of a £30m campaign to acquire 100 homes, providing stable housing for people experiencing some of the most severe forms of homelessness – with philanthropy providing the seed capital to demonstrate that a different approach to housing is possible. At the same time, we are delivering a bold ten-year strategy that aims to see the beginning of the end of homelessness by 2034.

High Value fundraising will play a central role in making our vision a reality. We've invested in the foundations that help fundraisers succeed, including strengthened prospect research, stewardship and supporter engagement functions, enabling relationship fundraisers to focus on developing and growing high-quality donor relationships.

You’ll join a supportive and ambitious team with clear priorities, strong leadership and a genuine commitment to collaboration, learning and development.

For someone who enjoys both delivering high-quality prospect research and shaping how insight is used across a fundraising programme, this is a particularly exciting moment to come on board.

About The Role

This is an opportunity to play a central role in Prospect Research at Crisis, delivering the insight, research and prospect intelligence that help our Philanthropy, Corporate Partnerships and Trusts teams build meaningful relationships and secure transformational support. You’ll identify opportunities, undertake research and due diligence, contribute to prospect pipelines and help colleagues make confident, evidence-based decisions.

You’ll be bold in using research, insight and data to help fundraisers make informed decisions and build stronger prospect pipelines.

Working collaboratively with colleagues across fundraising, data and CRM, you’ll help improve systems, processes and reporting that support high-value fundraising success.

Through high-quality research, due diligence and responsible data practices, you’ll contribute to a fundraising programme that is impactful, equitable and built on the highest standards of integrity.

About You

• You’re an experienced prospect researcher who enjoys turning complex information into clear insight that supports fundraising success.
• You have experience working with relationship managers to identify, qualify and develop high-value opportunities and prospect pipelines.
• You're confident using CRM systems, reporting tools and data to improve processes, generate insight and support effective decision-making.
• You have excellent attention to detail, strong analytical skills and the ability to manage competing priorities in a fast-paced environment.
• You're proactive and collaborative, able to build effective relationships across teams and work independently to solve problems and deliver results.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

Closing date: Sunday 15 November 2026 23:55

Interview process: Competency-based interview + presentation task.

Interview date and location: First round: Tuesday 1st December via Microsoft Teams

Second round: Monday 7th December (location tbc – London based)

AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email [e-mail] and our Talent Acquisition team will contact you to discuss how we can help.

For More Information About Our Work Please Visit https://www.crisis.org.uk/about-us/

To See Our Work In Action Please Visit youtube.com/user/crisishomelessness https://x.com/crisis_uk www.facebook.com/crisis.homeless

Registered Charity Numbers: E&W1082947, SC040094