Propositions Operations Coordinator - EZRA

Ezra; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

Ezra, a leading organization in professional coaching, seeks a Proposition Operations Coordinator in London. This hybrid role involves supporting strategy and operations, enhancing the client experience, and collaborating across functions. Ideal candidates will be detail-oriented graduates with strong organizational and communication skills, ready to thrive in a fast-paced environment.

Benefits

Your own world class coach

Friends and family coaching

2 weeks work from anywhere

Charity days

Learning and Development Budget

Weekly wellbeing hour

Private medical insurance

Pension scheme

Life insurance

Flexible working hours

Qualifications

• Recent graduate in a relevant field with strong organizational and communication skills.
• Detail-oriented, proactive, and eager to learn about strategy and product.
• Familiarity with project management tools is a plus.

Responsibilities

• Support operational and strategic initiatives, maintaining the team's roadmap.
• Manage internal product knowledge hub and streamline communications.
• Conduct market research and assist in case study development.

Skills

Organizational Skills

Communication Skills

Detail-oriented

Proactive

Education

Degree in Business, Psychology, Marketing, or Related Field

Tools

Google Workspace

PowerPoint

Asana

Trello

Job description

Job Role:Proposition Operations Coordinator

Location: London – Hybrid, 3 days per week

Who we are

Imagine what even the world’s most exceptional organizations could achieve if all their employees were coached to be their absolute best.

At EZRA, we’re on a mission to do just that. We believe that through professional coaching, people get to know themselves and their goals, weaknesses and hang-ups. And once they know all that, they can build on the good stuff and work on the rest.

This mindset applies not only to our clients but is manifested in our own EZRA family. We believe a happy team is a productive team. We want our people to care about and be proud of what they do. The Role:

As a Proposition Operations Coordinator, you will support the Vice President of Proposition & Strategy and contribute to the team’s operational and strategic initiatives. This is an exciting opportunity to be part of a fast-paced team that sits at the intersection of product, sales, and marketing—ideal for someone who is detail-oriented, eager to learn, and passionate about the intersection of coaching, business strategy, and innovation.

You will maintain the team’s roadmap, ensuring visibility across teams and alignment with broader strategic objectives. This is a cross functional role collaborating with the product team to review and streamline all communications within Ezra’s digital products, helping to drive the clarity and consistency of our client experience.

What You'll Do:

· Maintain & Enhance the Experience Center- Update our internal product knowledge hub with new content, managing reporting and access requests, and managing product demos.

· Administrative & Operational Support- Maintain up-to-date version control and documentation for all proposition and product-related materials, track project tracking and support cross-functional initiatives to improve the client and coach experience.

· Product & Content Management- Partner with the sales enablement team to ensure all sales collateral is relevant and up to date. For example, review version controls, update approved pricing, and review outdates slides.

· Strategic Research & Storytelling- Partner with sales and solutions teams to collect data for the creation of compelling client case studies, conduct market and competitor research to support proposition development and assist in the development and refinement of product positioning, value propositions, and go-to-market strategies.

About you:

• A recent graduate with a degree in business, psychology, marketing, communications, or a related field.
• Strong organizational and communication skills, with the ability to manage multiple tasks and stakeholders.
• Detail-oriented, proactive, and eager to learn about strategy, product, and innovation in a fast-paced environment.
• Proficiency in tools such as Google Workspace, PowerPoint, and project management platforms (e.g., Asana, Trello) is a plus.

What we offer:

• Your own world class coach
• Friends and family coaching
• 2 weeks work from anywhere
• Charity days
• Learning and Development Budget
• Weekly wellbeing hour
• Private medical insurance
• Pension scheme
• Life insurance
• Flexible working hours

#LI-HybridWe are an equal opportunity employer dedicated to having a successful, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.