Propositions Delivery Lead (9 month FTC)

Location: London Speechmark + Hybrid Working
Working hours: Full time 37.5 hours per week – Mon to Fri
Contract Duration: 9 months

*Hybrid

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who We Are

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be a part of Vodafone UK Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.

The Mobile Propositions Delivery team are a segment of the Mobile Propositions team, which is focussed on rapidly growing Vodafone’s market share by bringing to market innovative, customer orientated propositions that embody our challenger spirit.

What you’ll do

• Define and deliver the Mobile proposition roadmap, including defining the customer experience based on customer insight and commercial needs.
• Lead the key portfolio deliveries. This includes driving key partners to ensure a flawless execution from a technical, commercial and customer point of view.
• Understand and be a strong voice to shape the desired Customer experience, whilst balancing commercial budgets.
• Manage team capacity to support supply and demand of new/existing proposition deliveries.
• People manager for a team of Proposition Delivery managers – responsible for their performance, career development, and job satisfaction.

Who you are

• Thorough understanding of the Consumer Mobile market, including working within a senior proposition and/or product role related to this market.
• Exceptional influencing skills, right up to Director level.
• Track record of insight-led delivery, including a flawless execution record where you put the customer at the heart of the change.
• Ability to champion the voice of your customer within the business to drive effective decision making.
• An excellent people leader, able to demonstrate ability to develop others and create high performance teams.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.