Property Services Planning Manager

Build Recruitment; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Planning Manager to lead their compliance team in London. This role offers a unique opportunity to manage scheduling operations for gas and electrical works, ensuring service levels and KPIs are met. The ideal candidate will possess strong leadership skills, with the ability to inspire a team of around 20 staff in a fast-paced environment. You will play a pivotal role in driving continuous improvement through data analysis and performance metrics. If you are passionate about making a difference in social housing and have the experience to back it up, this position is for you.

Qualifications

• Prior experience in managing a scheduling service in social housing.
• Strong leadership skills to motivate a team of around 20 staff.

Responsibilities

• Oversee scheduling for compliance operations, including gas and electrical works.
• Develop and implement performance metrics to enhance productivity.

Skills

Leadership Skills

Analytical Skills

Communication Skills

Scheduling Management

Team Management

Job description

Our client is a well-established housing provider who have recently gone through a period of transformation and are now looking for a Planning Manager to join their compliance team on a permanent basis. This is an excellent opportunity for an experienced, time-served Manager or Team Leader to oversee the scheduling function of their compliance operations, to include electrical works, gas repairs, gas servicing and EICR programme, and requires a strong leader who will oversee 3 scheduling teams who focus purely on these workstreams.

The successful Planning Manager will play a key role in supporting senior managers to monitor and manage DLO and third party contractor performance to achieve agreed service levels and KPIs. You will directly manage Team Leaders who in turn each manage teams of up to 8 Schedulers who deal solely with repairs in gas and electrical works, to ensure the effective and efficient scheduling of works within these services. This will involve developing and implementing an auditable performance matrix to drive continuous improvement, setting and monitoring team targets and providing management reports and regular updates to support the business.

Responsibilities:

• Prior experience of managing a works scheduling service within a social housing environment, preferably specialising in gas and / or electrical works
• Strong leadership and management skills and the ability to motivate a wider team of around 20 staff to achieve targets to ensure maximum productivity
• The ability to work in a high pressure and fast paced environment
• Solid analytical skills and the ability to use data to drive and enhance performance
• Excellent communication skills and the ability to talk and present to a range of audiences

If you meet the criteria above and would like to work for an organisation with an excellent leadership team who are genuinely committed to improving the lives of their customers, we’d love to hear from you. Apply today or contact Elise at Build Recruitment for more information.