Property Services Manager

JR United Kingdom; Slough; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company is seeking an experienced Property Services Manager to oversee their London office, ensuring high-quality property and facilities management services. The successful candidate will drive operational efficiency, manage budgets, and uphold compliance with health and safety regulations, contributing to a premium environment for staff and visitors.

Qualifications

• Senior level property/facilities management experience, preferably in financial services.
• Proven track record in budget management and financial reporting.
• Experience with landlord/tenant relations and lease events.

Responsibilities

• Deliver end-to-end property services in line with agreed Scope of Service.
• Develop and manage the annual budget, collaborating with Finance.
• Ensure full compliance with HSE guidelines and corporate policies.

Skills

Property/facilities management

Budget management

Vendor negotiation

Stakeholder management

Health & safety compliance

Risk mitigation

Fluency in Mandarin

Education

Degree in Engineering, Business Management, or related field

IOSH certification

Tools

CCTV/access control systems

Smart building technologies

Job description

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Our client is seeking an experienced Property Services Manager to lead their Property Services team and oversee the comprehensive management of their London office. The successful candidate will ensure the delivery of high-quality property and facilities management services in line with their Scope of Service, while driving operational efficiency, cost-effectiveness, and compliance with regulatory standards.

Job Title: Property Services Manager

Location: London, UK

Key Responsibilities

1. Strategic Property & Facilities Management

• Deliver end-to-end property services in line with agreed Scope of Service, ensuring continuous review and improvement.
• Develop and manage the annual budget, collaborating with Finance to monitor expenditures, variances, and financial reporting.
• Implement business continuity and disaster recovery plans, including incident response protocols and salvage operations.
• Maintain comprehensive documentation for building infrastructure, M&E systems, and regulatory compliance (e.g., HSE, DPA).
• Oversee daily operations, including maintenance, cleaning, security, and space planning.
• Manage landlord obligations via a professional property management firm, ensuring service delivery (security, maintenance, etc.) meets SLAs.
• Lead lease management: rent reviews, dilapidations, tenant arrears, and marketing of vacant spaces.
• Optimize supply chain partnerships to reduce costs and enhance value.

3. Health, Safety & Compliance

• Ensure full compliance with HSE guidelines and corporate policies (anti-bribery, data protection, etc.).
• Conduct risk assessments, escalate material risks, and uphold the Bank’s Risk & Compliance Framework
• Deliver premium front-of-house services for staff, guests, and visitors.
• Manage mail/courier services, reprographics, stationery, and travel arrangements (cost-effective solutions with duty of care).
• Oversee invoicing systems and vendor contracts (cleaning, security, etc.), ensuring KPIs are met.

5. Insurance & Financial Oversight

• Secure adequate building insurance (public/employers’ liability, contents) and business travel coverage.
• Ensure timely payment of business rates and identify tax mitigation opportunities.

Skills & Experience

• Senior level property/facilities management experience, preferably in financial services or high-profile commercial real estate.
• Degree in Engineering, Business Management, or related field; IOSH certification mandatory.
• Proven track record in:
• Budget management and financial reporting.
• Landlord/tenant relations and lease events.
• Health & safety compliance and risk mitigation.
• Strong vendor negotiation and stakeholder management skills.
• Fluency in Mandarin (written/spoken) is plus
• Experience with CCTV/access control systems and smart building technologies.