Property Services Administrator / Planner

VanRath; Derry/Londonderry; On-site; GBP 30,000 - 40,000; Full time

Job summary

A prestigious Property Services firm is looking for a Planner to join their expanding team in Derry/Londonderry. This full-time position offers a competitive salary, exceptional benefits, and career progression opportunities. The ideal candidate will have experience in scheduling and customer service, ensuring efficient service delivery and project management.

Benefits

Exceptional benefits package

Career progression opportunities

Qualifications

• Background in scheduling, logistics, or workforce coordination.
• Strong customer service skills with a commitment to excellence.

Responsibilities

• Act as liaison for client service requests.
• Manage scheduling of service appointments.
• Oversee ongoing projects to ensure timely completion.

Skills

Customer service

Logistics coordination

Scheduling

Job description

VANRATH is pleased to support a prestigious Property Services firm in recruiting a Planner to enhance its expanding team. This is a fantastic opportunity to work within a company renowned for its supportive work environment and career advancement prospects.

Position Details:

• Full-time, Monday to Friday - No weekend shifts.
• Permanent employment with long-term growth potential.
• Located in Derry/Londonderry.

Compensation & Benefits:

• Competitive salary (fully negotiable based on experience).
• Exceptional benefits package with career progression opportunities.

Key Responsibilities:

• Act as the primary liaison for client service requests, covering both urgent and routine tasks.
• Manage scheduling of service appointments and coordinate logistics efficiently.
• Provide customers with real-time updates regarding appointment schedules.
• Assign work orders to appropriate teams considering cost-effectiveness and resource allocation.
• Oversee ongoing projects to ensure timely completion and adherence to standards.
• Collaborate with administrative staff, supervisors, and leadership to address inquiries and monitor workflow.
• Work closely with external stakeholders to ensure seamless service delivery.
• Track deadlines, ensuring tasks are completed on time or extensions are requested as needed.
• Handle customer queries and resolve service-related concerns efficiently.
• Maintain operational standards to achieve performance benchmarks.

What We're Looking For:

• Background in scheduling, logistics, or workforce coordination.
• Preferred background in Housing / Property / Construction.
• Strong customer service skills with a commitment to excellence.

Desirable Experience:

• Previous work in a high-paced industry, particularly within property maintenance or construction services.

For further information or to apply, please use the link below or contact Jack Groves at VANRATH in confidence.