Property Services Administration Officer

Progress Housing Group; Leyland; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

A community-focused housing organization is seeking two Property Services Administration Officers to provide effective administrative support. This role is responsible for ensuring smooth delivery of services and compliance with housing standards. Candidates should possess strong administrative skills and excellent customer service abilities. Both positions offer full-time hours with agile working arrangements in Leyland. Applications are welcomed from all, especially underrepresented groups.

Responsibilities

• Provide effective and efficient administrative support using housing management systems.
• Work closely with technical officers to ensure smooth service delivery.
• Manage HHSRS cases, triaging damp/mould reports.

Skills

Strong administrative skills

Ability to work under pressure in line with set KPIs

Excellent customer service and communication skills

Knowledge of housing systems

Ability to work independently and collaboratively

Job description

We’re Hiring: Property Services Administration Officers

Department: Property Services

Salary: £26,198 - £27,086

Location: Agile / Leyland

Hours: 36.25 hours per week

Contract: Fixed Term - One role until 31st March 2026, another until 31st March 2027

At Progress Housing Group, we’re more than just homes, we’re a community. With 900+ passionate colleagues, we’re committed to making a difference every day, supporting people to live independently and thrive.

We’re now looking for two Property Services Administration Officers to join our team on a fixed-term basis. These roles are highly similar in nature, both offering full-time hours (36.25 per week) and agile working arrangements based in Leyland. Each role supports a different area of our Property Services function and has a different contract length.

About The Roles

As a Property Services Administration Officer, you’ll provide effective and efficient administrative support using housing management systems, financial systems, spreadsheets, and document management tools. You’ll be working closely with technical officers and wider teams to ensure smooth delivery of services and compliance with key housing standards.

While both roles share core responsibilities, one will focus on supporting our Healthy Homes initiative, particularly around managing HHSRS cases and triaging damp/mould reports in line with Awaab’s Law. The other will support our core Property Services operations, with a greater emphasis on financial administration and contractor liaison.

The Healthy Homes role is fixed term until 31st March 2027, and the core Property Services role is fixed term until 31st March 2026.

What We Are Looking For

To be successful in these roles, you should have:

• Strong administrative skills
• Ability to work under pressure in line with set KPIs
• Excellent customer service and communication skills
• Knowledge of housing systems and ability to follow procedures
• Ability to work independently and collaboratively

Why Progress?

Because we’re people-focused, genuine, and forward-thinking. We care deeply about our colleagues and communities, and we’ll support you to grow in a role that really matters.

How To Apply

Click Apply Now, upload your CV, and complete our short application. Be sure to include a supporting statement that highlights why you’re a great fit for this role.

Please note: This advert covers two similar roles with different contract lengths. By applying, you will be considered for both positions, and the specific role will be discussed with you during the interview process.

Closing date: 11:59pm 12th October 2025

Interview date: 22nd October 2025 - 24th October 2025

We welcome applications from everyone, especially from underrepresented groups. Inclusion matters here.