Property Sales Assistant

Home Group; North East; Hybrid; GBP 27,000; Full time

Job summary

A leading housing organization is seeking a Property Sales Assistant based in Newcastle. This hybrid role involves providing administrative support, promoting home ownership services, and ensuring excellent customer relationships. The ideal candidate has experience in customer service and property sales. The position offers a competitive salary and numerous benefits including generous leave and pension schemes.

Benefits

34 days leave increasing to 39

Health cash plan

High street discounts

Generous pension scheme

Career growth opportunities

Qualifications

• Experience in a customer-centric or property sales environment.
• High standards of support for both colleagues and customers.
• Ability to work with digital marketing media.

Responsibilities

• Provide admin support as the first point of contact.
• Build and maintain strong relationships with customers and colleagues.
• Handle online advertising and marketing producing reports.

Skills

Customer service

Interpersonal skills

Attention to detail

Digital marketing

Job description

Job Description - Property Sales Assistant (251040)

Job Description

Property Sales Assistant - ( 251040 )

Description

Property Sales Assistant

Hybrid working from our office in Newcastle city centre, from home and onsite

Temporary Maternity cover (until end of Aug 2026), full time (37.5 hpw)

Salary circa: £27,000 per annum (depending on experience) with great benefits!

Home a place where you belong…

We have fantastic opportunity for you to join our Statutory Sales team, supporting our customers to achieve their home ownership goals. As Property Sales Assistant (known internally by us as Statutory Sales Assistant), you’ll support our range of sales services as you deliver a fantastic customer focused experience to current and potential customers, promoting our home ownership services all the way!

Typical day as a Property Sales Assistant

• You’ll help the team with your admin support, as well as being the team’s first point of contact
• You’ll build and maintain strong relationships with our colleagues (internal and external) as well as with our customers.

Imagine ending each day knowing you've made a positive impact on our customers' lives. You can do that here, working for one of the top ten Great Places to Work in the UK!

You bring

• Experience having worked in a customer centricand or property sales and marketing environment before
• You’re a real people person with superb customer service and interpersonal skills
• You love supporting people (colleagues and customers) with your high standards, and you do so in a timely and methodical manner!
• You’re logical and have great attention to detail (but don’t get lost in this!). You get why it’s critical to work to and follow set procedures accurately!
• Comfortable working in digital marketing media or can learn quickly

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship toexternalcandidates for this role. This remains under regular review.

Our team

Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!

Job details

• 37.5 hours per week. You’ll manage your own diary.
• This is a hybrid role, and you’ll spend a minimum of 2 days in the office, others working at home or across our property locations where required.
• Able to use technology for keeping accurate records, online advertising and marketing, producing reports and collaborating with customers and colleagues.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work !

What's in it for you?

• 34 days leave (includes bankholsand a “me day” to use whenever you fancy) increasing to 39, theoptionto buy 5 more, and time off for volunteering too!
• Health cash plan saving you from £1140 per annum.We’llcover your costs (and kids if you have them) towards dental, optical, prescriptions, alternativetherapiesand lots more.
• Over 800 high street discounts on groceries,holidaysand days out. Looking for a new phone,bikeor car? Save money with us.
• Colleagues really matters to us,that’swhywe’rethe 10thBest place in the UK for Wellbeing. Our tools and support help you when you need them.
• WeGrowOurOwn colleagues (not literally of course!), whenyou’reready for the next step in your career, you can grow with us!
• Generous pension scheme with life insurance of 3x salary.Seeour full range of benefits on our website.

Finally, do let us know ifthere’sanything we can do, to help you shine in our processby making reasonable adjustmentsat [e-mail]