Property Relationship Manager

Julian Wadden; Salford; On-site; GBP 29,000 - 31,000; Full time

Job summary

A leading property management firm is hiring a Property Relationship Manager for their Manchester office. This full-time role requires excellent customer service skills and offers a competitive salary of £29,000 - £31,000 with bonuses. Enjoy a supportive work environment without weekend shifts along with various employee benefits including wellbeing resources and an employee assistance program.

Benefits

Discounts at over 900 retailers

Employee Assistance Programme

Annual leave purchase scheme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced Family Friendly Leave

Competitive base pay plus commissions

Retirement pension planning support

Funding for professional qualifications

Company socials

Qualifications

• Previous experience in property management not necessary.
• Must be customer-oriented and able to work effectively in a team.

Responsibilities

• Preparing and negotiating tenancy renewals.
• Completing property inventories and inspections.
• Maintaining accurate file notes.
• Delivering exceptional customer service.

Skills

Excellent customer service skills

Articulate thinker

Great communicator

Comfortable working in a busy office

Job description

Overview

Welcome to Thornley Groves, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. We are excited to offer you an opportunity to join our dynamic team as a Property Relationship Manager. This is a full-time, permanent position located in Manchester. No previous property management experience is necessary. You'll enjoy a standard work week of Monday to Friday, with no weekend work. This role offers a realistic OTE ranging up to £29,000 - £31,000.

Responsibilities

• Preparing and negotiating tenancy renewals
• Completing property inventories and carrying out regular property inspections
• Maintaining and reporting accurate file notes
• Delivering exceptional customer service

Qualifications

• Excellent customer service skills
• Articulate thinker
• Great communicator
• Comfortable working in a busy office

Benefits

• Discounts at over 900 retailers through our smart spending app, wellbeing resources, and tools to improve wellbeing, finances, and mental health
• Employee Assistance Programme with free counselling sessions
• Annual leave purchase scheme (buy up to 5 extra days)
• Smart Tech Scheme for gadgets and appliances
• Cycle2Work Scheme to reduce carbon footprint
• Enhanced Family Friendly Leave (maternity, paternity, adoption, IVF)
• Competitive base pay plus incentivised commissions and bonuses
• Length of service celebrations and loyalty recognition
• Retirement pension planning support
• Funding for professional qualifications to support your career development
• Company socials and a friendly, engaging workplace culture

We value diversity and inclusion and welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!