Property Relationship Manager

JR United Kingdom; Exeter; On-site; GBP 24,000; Full time

Job summary

A leading firm in the real estate industry is seeking a Property Relationship Manager for their Exeter office. This role involves managing a substantial property portfolio, ensuring compliance, and delivering exceptional service to clients. The position offers competitive pay, numerous perks, and a chance to thrive in a supportive environment that values diversity and professional growth.

Benefits

Employee Assistance Programme

Annual leave purchase scheme

Smart Tech Scheme

Cycle2Work Scheme

Enhanced Family Friendly Leave

Commission and performance bonuses

Pension plan

Professional development funding

Company socials

Discounts at over 900 retailers

Qualifications

• Resilience to thrive in a fast-paced environment.
• Experience in property management or surveying.
• Ability to prioritize tasks effectively.

Responsibilities

• Managing a residential property portfolio of 150-200 properties.
• Organizing maintenance works and renewing tenancy agreements.
• Delivering exceptional customer service and ensuring compliance.

Skills

Resilience

Task Prioritization

Customer Service

Education

Experience in surveying/property management/housing

Job description

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Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location.

With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager. This is a full-time, permanent position located in our Exeter office. You'll enjoy a standard workweek of 37.5 hours, Monday to Friday, 9am to 5.30pm. The salary on offer is up to £24,000.

Let's talk about the role. It involves:

• Managing a UK wide residential property portfolio approx. 150-200 properties across multiple landlords
• Organising & recommending maintenance works
• Ensuring the portfolio remains compliant to include gas, electrical and fire safety
• Making regular 'check in' calls with landlords
• Delivering exceptional customer service to our customers & landlords
• Renewing & negotiating tenancy agreements
• Arrangement of inspections, inventories & check outs of our customers
• Working with external suppliers to fulfil your role

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:

• Resilience when working in a fast paced & demanding environment
• Ability to priorities tasks & responsibilities
• Experience in surveying/property management/housing

At Lomond, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers, and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!