Property Portfolio Manager

Prince Personnel Limited; Shrewsbury; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading company in Shrewsbury is seeking a Property Portfolio Manager to manage a diverse portfolio of clients. The role involves conducting site visits, ensuring compliance with regulations, and providing excellent customer service. Ideal candidates will possess strong problem-solving skills and a good understanding of the property sector.

Benefits

Company Car

Mobile Phone

Progression to higher salary

Qualifications

• Ideal candidate demonstrates strong customer service skills.
• Experience in property or construction is preferred but not essential.
• Excellent communication and negotiating skills required.

Responsibilities

• Provide exceptional service to client portfolio and resolve any issues.
• Conduct inspections and ensure compliance with Health & Safety.
• Prepare and issue service charge budgets for properties.

Skills

Customer service

Problem-solving

Communication

Negotiation

Job description

Property Portfolio Manager
Shrewsbury, Shropshire
£26,000 + Company Car + Mobile + Progression to a higher salary once qualified

Permanent

We are currently supporting our prestigious client who are looking for a Property Manager to join their well-established company in Shrewsbury. The purpose of the position work closely with your portfolio of clients in your territory (which is in the Shropshire and surrounding areas) ensuring that any issues are being discussed and dealt with effectively. This will mean travelling around the area typically 1 day a week out of the office visiting your sites.

Your responsibilities will be:

• Providing exceptional levels of service to your portfolio of clients
• Travel to your clients’ sites to conduct a basic inspection and monitoring onsite works.
• Ensuring compliance and Health & Safety are being adhere to
• Preparing, agreeing and issuing service charge budgets, factoring in previous spend and any work that is potentially due to be needed.
• Attending area meetings with key representatives
• Carry out periodic inspections of the property and prepare site reports for the client / landlord / residents’ committee / insurance company.
• Ensure compliance with Health & Safety Regulations and maintain accurate records of Risk Assessments, their dates and planned frequency for re-inspection. Record on the Data Station system and act upon the findings of the Risk Assessments
• Meet at the property with contractors to ensure the conditions of their contract are adhered to and inspect works after they have been carried out.
• Arrange for the maintenance of all areas which are common to all lessees under the terms of the lease.
• Ensure that Management Agreements are in place for all clients and developments.
• Prepare budgets for each property within the portfolioand prepare notes of explanation for each property within the portfolio and ensure they are complete and approved two weeks prior to the billing period.
• Liaise with clients / landlords to agree the service charge budget.
• Arrange day to day items of repair and obtain two quotations for all works costing over £250 prior to the works being commenced (except in the case of emergency)
• Arrange provision of additional items (signs, lights etc) required by the development subject to the terms of the lease.
• Undertake routine fire door inspections to communal fire doors in managed blocks under 18m, subject to passing the BRE Fire Door Course.
• Arrange maintenance of external and internal decorations
• Actively seeking new business
• Supporting in resolving any issues
• Negotiating on what service levels are realistic and what charges might be applicable if additional services are required.

To be considered for the exciting opportunity we are ideally looking for a strong customer services individual that can be a great problem solver and resolve complaints or issues effectively and efficiently. It would be a good advantage if you have any experience in the property or construction sector, or someone who has done some client account management where you are used to resolving any issues, but this is not essential. You will need excellent communication and negotiating skills and have good literacy and numeracy. This role is going to be field based at least 1 – 2 days a week, and you must have a driver’s licence and be flexible on driving to each site within your territory which is roughly Shropshire and the surrounding locations.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours.If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client.Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you.

Reference: DE26610

In Short

• Industry HR & Recruitment
• Founded 2003
• Location Telford, England
• Company size 0 - 49

About Us

Prince Personnel are an independent specialist recruitment agency based in Telford, covering Shropshire and Staffordshire.

Whether you are a candidate seeking employment in the commercial, technical, accounting or financial sectors, or you are an employer seeking the right staff, we work hard to ensure that we find the perfect match.

For candidates...

Prince Personnel pride ourselves in linking you with your perfect temporary or permanent position. With our team of highly qualified and motivated staff always at hand for recruitment and job hunting advice, plus our simple and intuitive online application system, your first choice in seeking your ideal placement must be Prince Personnel.

For employers...

We take time to carefully examine and understand your requirements. We understand the pressures and stresses of team building and employee placement, and that's why we take time to understand your organisation and operation through the recruitment process.

By working with you—as well as for you—we are able to select and match candidates with skills and competence to perform effectively within your workplace.

We have a vast knowledge of local business and our service at Prince Personnel is flexible to suit your business needs.

With your own designated consultant project manager, Prince Personnel become a key member of your recruitment resource, operating on your behalf with competence, independence, honesty and enthusiasm.

Testimonials

Ben, Darren and the Prince Personnel team are always welcoming whenever they answer the phone, taking time to appreciate our organisational culture, operations and business needs before recommending several quality candidates. We have worked with Prince Personnel on many successful placements for accountants and support staff over the years and will seek to continue our great relationship going forward!

HR Officer - Professional Services

We have been using Prince Personnel to supply us with our administrative and finance staff since 2008. Primarily, but not entirely, this has been for temporary staff. We regularly require cover and Prince Personnel have invariably been able to provide us with competent, professional people.

I have been dealing with the team for this entire period meaning that we have been able to build a good working relationship and with that a good understanding for what we need and what they can provide for us.

We are very happy to be able to recommend Prince Personnel to you.

HR Officer – Research and Development Organisation