Property Manager Victoria

Dexters; City of Westminster; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Birthday day off

Pension contribution

Beauty discounts

Season ticket loan

Cycle-to-work scheme

Enhanced maternity/paternity leave

Volunteer day off

Job summary

Dexters in Victoria, London, is seeking a Property Manager to join our Lettings team. You will act as an ambassador for the company, providing five-star service to landlords and tenants throughout the lifecycle of fully managed properties and supporting the Lettings business within the Tenancy and Property Management Teams.

Key duties include pre-tenancy inspections, maintaining records, building long-term landlord relationships, staying up to date with legislation, and collaborating with

Qualifications

• Strong negotiator with excellent communication skills.
• Previous property management experience essential.
• Able to deliver excellent customer service experience.
• Strong attention to detail.
• Persistent and tenacious.
• Team player.
• Natural ability to troubleshoot with a keen desire to succeed.
• Ability to cope well under pressure.

Responsibilities

• Work closely with your Property Management team ensuring all properties are legal, safe and ready for occupation.
• Deliver a five-star service to landlords and tenants through the life cycle of a fully managed property including duties across tenancy.
• Carry out Pre-Tenancy Inspections.
• Undertake administrative tasks, keeping records and logs up to date.
• Develop strong, long-term relationships with landlords and tenants, ensuring we retain and develop all possible business opportunities.
• Checking works are completed and keeping all parties updated.
• Helping at the end of tenancies including communication relating to deposit returns.
• Resolving issues quickly and efficiently.
• Understand the importance of improving portfolio quality by promoting refurbishments team.
• Remain up to date with relevant legislation.
• Attend morning Lettings team meetings to ensure excellent communication.

Skills

Strong negotiator

Excellent communication

Property management experience

Customer service

Attention to detail

Team player

Troubleshooting under pressure

Job description

We are looking for a Property Manager to join us and act as an ambassador for the company. Supporting our Lettings business as part of the Tenancy and Property Management Teams, providing consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio.

Salary: Subject to portfolio experience
Hours: Monday-Friday 8.30am-5.30pm
Location: Victoria

Key Responsibilities

• Work closely with your Property Management team ensuring all properties are legal, safe and ready for occupation.

• Deliver a five-star service to our landlords and tenants through the life cycle of a fully managed property including.

• Carry out Pre-Tenancy Inspections.

• Undertake administrative tasks, keeping records and logs up to date.

• Develop strong, long-term relationships with our Landlords and Tenants, ensuring we retain and develop all possible business opportunities.

• Checking works are completed and keeping all parties updated.

• Helping at the end of tenancies including communication relating to deposit returns.

• Resolving issues quickly and efficiently.

• Understands the importance of improving the quality of our portfolio by actively promoting our refurbishments team.

• Remain up to date with relevant legislation.

• Attending regular morning meetings with relevant Lettings teams in their offices, ensuring excellent communication between teams.

Requirements & Skills

• Strong negotiator with excellent communication skills.

• Previous property management experience essential.

• Able to deliver excellent customer service experience.

• Strong attention to detail.

• Persistent and tenacious.

• Team player.

• Natural ability to trouble shoot with a keen desire to succeed.

• Ability to cope well under pressure.

What We Offer

• Progression: Fast-track growth within the property industry, with clear development pathways.
• - Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
• Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
• - Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.
• - Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.
• - Give Back: Paid day off to volunteer at a charity of your choice.

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