Property Manager Property Management · Crowthorne House Wokingham

Leaders Romans Group; Wokingham; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading property management company in Wokingham is seeking a Property Manager to provide exceptional service to tenants and landlords. The role involves communication, coordination, and ensuring compliance throughout the tenancy process. Opportunities for career growth and a supportive team environment are offered.

Benefits

Competitive salary and additional incentives

Quarterly and annual awards

Salary sacrifice pension scheme

Generous holiday allowance

Excellent parental leave and new fertility policy

Staff discounts

Qualifications

• Excellent written and verbal communication skills required.
• Organizational skills and attention to detail are essential.

Responsibilities

• Act as a point of contact for tenants and landlords.
• Ensure properties meet compliance and legislation requirements.
• Coordinate with the property management team.

Skills

Communication

Organizational Skills

Time Management

Education

Full UK Driving License

Job description

Job Title: Property Manager

Location: Crowthorne House, Wokingham

Brand: Leaders

Salary: Up to £29,000 OTE, inclusive of commission and based on experience.

Hours: Monday to Friday, 9am - 5:30pm

About Leaders

Leaders, part of LRG, is a well-established and reputable property group across the UK. With a history rooted in providing exceptional property services, Leaders has earned a commendable reputation for professionalism, client satisfaction, and expertise in the property market.

Job Summary and Key Responsibilities

Reporting to the Team Manager/Head of Centre, Leaders seeks a Property Manager to join our dedicated and dynamic team in Wokingham. Experience is beneficial but not essential. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for tenants and landlords, assisting with inquiries, booking appointments, and ensuring a smooth tenancy process from start to finish.

Key Responsibilities

• Provide excellent telephone and written communication throughout the tenancy
• Accept and understand tenants' maintenance requirements, providing triage to resolve issues
• Communicate unresolved issues to landlords with solutions and arrange contractor works
• Update all parties regularly via phone, email, or text, and log notes
• Make regular 'well-being' calls to landlords
• Coordinate with the property management team to ensure works are completed and invoiced within 21 days, updating customers on progress
• Ensure all properties meet mandatory compliance/legislation requirements, following company processes
• Work with Property Inventory Clerks to ensure inspections are completed and landlords and tenants are fully informed
• Contact managed landlords and tenants two weeks prior to vacation to explain check-out processes and timeframes
• Handle non-managed deposits under the No Deposit Scheme
• Ensure the check-out process is followed and communications are sent via the Depositary site
• Collaborate with team leaders, heads of centres, and branch networks to understand reasons for lost units
• Maintain high communication standards with internal and external customers

What We Are Looking For

• Excellent written and verbal communication skills
• Professional telephone manner
• Organizational skills, time management, and attention to detail
• Full UK Driving License is required

What We Offer

• Opportunities for career growth and advancement within the company
• Market-leading training and ongoing professional development
• Access to a diverse portfolio of properties
• Supportive and collaborative team environment

Benefits

• Competitive salary and additional incentives
• Quarterly and annual awards
• Salary sacrifice pension scheme
• Generous holiday allowance, increasing with service
• Excellent parental leave and new fertility policy
• Staff discounts

LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual who shares our commitment to excellence in the real estate industry.

LRG does not engage recruitment agencies for hiring. All job openings are managed directly by our internal recruitment team. We do not accept unsolicited CVs or candidate referrals from agencies, and such submissions will not be considered.