Property Manager / Operational Support Executive

Keepers Cottages; Deal; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a dynamic Property Manager / Operational Support Executive to enhance their holiday letting operations. This role focuses on managing guest and owner interactions, coordinating maintenance, and ensuring high property standards. Ideal candidates will possess strong organizational and communication skills, along with a proactive attitude. Join a friendly team in a beautiful office location and enjoy employee discounts and company events. If you have a passion for hospitality and a knack for problem-solving, this opportunity is perfect for you.

Benefits

Company pension

Casual dress code

Employee discounts

Company events

Staff days out

Beautiful office location

Qualifications

• Experience in property, travel, or hospitality preferred.
• Proactive approach to challenges and teamwork.

Responsibilities

• Manage guest and owner queries through various communication channels.
• Conduct property inspections and cleanliness checks.

Skills

Customer Service

Organizational Skills

Communication Skills

Technology Proficiency

Education

2+ years in Customer Service or Administration

Tools

WhatsApp

Job description

Property Manager / Operational Support Executive

Keepers Cottages is seeking a dynamic and organized Property Manager / Operational Support Executive to join our friendly team. This role involves supporting our holiday letting operations across Kent, managing guest and owner queries, coordinating maintenance, and overseeing property standards. If you're proactive, solutions-focused, and passionate about homes and hospitality, this could be the perfect opportunity for you.

Key responsibilities:

• Supporting guests and owners via phone, email, and WhatsApp
• Arranging and liaising with suppliers and trades
• Uploading and maintaining property listings
• Assisting in onboarding new properties and liaising with owners
• Conducting property inspections and cleanliness checks
• Re-stocking supplies and handling maintenance issues
• Providing administrative support across the property and owner services teams

You will need:

• 2+ years’ customer service or admin experience (property, travel, or hospitality preferred)
• Strong communication and organizational skills
• A full UK driving licence and access to your own vehicle
• Confidence using technology and learning new systems (training will be provided)
• A positive, team-oriented attitude and a proactive approach to challenges

Salary and benefits:

• Company pension
• Casual dress code & employee discounts
• Company events & staff days out
• Beautiful office location and properties

To apply:

Send your CV and a brief message to [e-mail]

Location: Deal, Kent

Full UK driving licence and vehicle required

Employment type: Full-time

Job function: Customer Service, Operations, Property Management