Property Manager (Bristol)

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Property Manager (Bristol), Newport, Wales

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Client:

Residential Management Group (RMG)

Location:

Newport, Wales, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Residential Management Group, a large, established market-leading property management company, is looking for an experienced Building Manager, based at our development at Lakeshore, Bristol.

The Building Manager's primary responsibility is to provide a property management service to a residential building, ensuring the building is managed in line with the client's expectations while providing excellent customer service to residents and visitors.

What hours will I be working?

You will be working a 37.5-hour week, with core hours from 9 am to 5:30 pm, with some flexibility to work outside these hours when required, typically between 8 am and 6 pm.

What are some of the tasks you'll be undertaking as Lakeshore's Building Manager?

• Manage the development professionally, providing a safe, secure, and well-maintained environment for residents.
• Monitor all services installed at the development in line with service level agreements with contractors and lease terms.
• Construct an appropriate budget to provide key services for customers.
• Oversee the work of regular staff and contractors, ensuring communal areas, gardens, and grounds are maintained.
• Monitor the collection of service charges and ensure proper funding and credit control services are in place.
• Ensure maintenance is carried out by approved contractors, gaining client consent when needed, and following Section 20 legislation for consultations.
• Respond to referrals from the Customer Service Centre within 24 hours, addressing complaints, correspondence, and calls.
• Supervise and support on-site staff, ensure compliance, conduct appraisals, and resolve employee relations issues.

What skills and experience are we looking for from our Building Manager?

• Previous experience in a similar role
• Understanding of the Building Safety Act
• Knowledge of relevant regulations and impact of changes on procedures
• Ability to interpret leases
• Understanding of accounts and budgeting related to service charges
• Friendly, positive, and flexible attitude supporting multiple stakeholders
• Good verbal and written communication skills
• Problem-solving skills with diplomacy, empathy, and patience
• Proficiency in relevant IT systems for data recording

What do we offer you?

• 27 days annual leave, increasing with service, plus Bank Holidays
• Option to buy or sell up to 5 days of annual leave
• Free Healthcare cashback plan for optical, dental, physiotherapy, GP charges, and more
• Pension scheme with contributions up to 7%, life assurance (4x salary)
• Access to discounts, vouchers, cashback, and exclusive offers through Our Place Rewards

What's next?

If you meet the criteria and are ready to advance your career, click apply to be redirected to our careers site for more details and to apply directly.

If you're a Places for People customer needing support, contact our skills and employment team at [emailprotected].

Recruitment agencies are asked to note we operate a PSL and do not accept cold calls.

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