Property Manager (Bristol)

JR United Kingdom; Bath; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established market-leading property management company is seeking an experienced Building Manager to oversee a residential development in Bristol. In this role, you will ensure the property is maintained to the highest standards, manage budgets, and provide exceptional service to residents. This position offers a supportive environment with a focus on professional growth and community safety. Ideal candidates will have a strong background in property management, excellent communication skills, and a proactive approach to problem-solving. Join a team committed to creating safe and well-managed living spaces.

Benefits

27 days annual leave

Healthcare cashback plan

Pension scheme

Life assurance

Discounts and cashback offers

Qualifications

• Experience in a similar property management role is essential.
• Strong understanding of safety regulations and budgeting.

Responsibilities

• Manage the property to ensure safety and maintenance.
• Oversee budgets and service charge collections.
• Respond to resident inquiries and complaints promptly.

Skills

Property Management Experience

Understanding of the Building Safety Act

Budgeting Skills

Communication Skills

Problem-Solving Skills

IT Proficiency

Job description

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Residential Management Group, a large, established market-leading property management company, is looking for an experienced Building Manager, based at our development at Lakeshore, Bristol.

The Building Manager's primary responsibility is to provide a property management service to a residential building, ensuring the building is managed in line with the client's expectations whilst providing excellent customer service to residents and visitors.

What hours will I be working?

You will be working a 37.5-hour week, with core hours of 9 am to 5:30 pm, ideally with some flexibility to work outside of these hours when required, and work between 8 am and 6 pm.

What are some of the tasks you'll be undertaking as Lakeshore's Building Manager?

• Manage the development professionally, providing a safe, secure, and well-maintained environment for residents.
• Monitor all services installed at the development in line with service level agreements with contractors and within lease terms.
• Construct an appropriate budget to provide key services for customers.
• Oversee the work of visiting staff and contractors, ensuring communal areas, gardens, and grounds are maintained and cleaned.
• Monitor service charge collections to ensure proper funding and utilize credit control services when needed.
• Ensure maintenance and major works are carried out using approved contractors, gaining client consent when required, and following consultation procedures under Section 20 legislation.
• Respond to referrals from the Customer Service Centre within 24 hours, addressing complaints, correspondence, and calls.
• Supervise and support on-site staff, ensure compliance, conduct appraisals, and resolve employee relations issues with guidance when needed.

What skills and experience are we looking for from our Building Manager?

• Previous experience in a similar role
• Understanding of the Building Safety Act
• Awareness of related regulations and their impact on working procedures
• Ability to interpret leases
• Good understanding of accounts and budgeting to review service charges vs. expenditure
• Friendly, positive, and flexible attitude supporting multiple stakeholders
• Strong verbal and written communication skills
• Problem-solving skills with diplomacy, empathy, and patience
• Proficiency in relevant IT systems for data recording

What do we offer you?

• 27 days of annual leave (increasing with service), plus Bank Holidays
• Option to buy/sell up to 5 days of annual leave
• Free Healthcare cashback Plan covering optical, dental, physiotherapy, and GP charges, plus 24/7 remote GP access
• Pension scheme with contributions matched up to 7%
• Life assurance (4x annual salary)
• Access to Our Place Rewards with discounts, vouchers, cashback, and exclusive offers through Places for People Group

What's next?

If you meet the criteria and are ready to advance your career, click apply. You will be redirected to our careers site for more details, a full job description, and to apply directly.

If you are a Places for People customer seeking application support, contact our skills and employment team at [emailprotected].

Recruitment agencies: we operate a PSL and do not accept cold calls.

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities by protecting children, young people, and adults at risk from harm, abuse, and neglect. Our policies include pre-employment checks such as DBS where applicable, and all employees, volunteers, and contractors are expected to uphold our safeguarding standards.