Property Administrator

GORDON YATES; Tonbridge; On-site; GBP 28,000 - 30,000; Full time

Job summary

An established industry player is looking for a dedicated Property Administrator to join their professional team in a collaborative environment. This role is perfect for someone with a passion for property administration, offering the chance to manage tenant queries, coordinate with estate agents, and ensure compliance with property legislation. The ideal candidate will thrive in a fast-paced setting, demonstrating excellent customer service skills and a proactive approach. With a competitive salary and great benefits, this is an exciting opportunity to contribute to a well-respected property organization.

Benefits

contributory pension

discretionary Christmas bonus

5 weeks annual leave

Qualifications

• Experience in property administration or building services is essential.
• Strong proficiency in Microsoft Office and technology aptitude required.

Responsibilities

• Act as the first point of contact for tenant queries via email and phone.
• Ensure compliance with legal and regulatory property requirements.

Skills

property administration

customer service skills

multitasking

communication skills

Microsoft Office

knowledge of property legislation

Tools

property management software

Job description

Property Administrator

Location: Tonbridge, Kent
Salary: £28,000 - £30,000 per annum
Hours: Full-Time, Monday to Friday, 9am to 5pm (On-site)

We are seeking a dedicated and organised Property Administrator. The ideal candidate will have a background in property administration or building services and possess knowledge of property legislation. This role requires someone who is highly organised, computer-savvy, and excellent at multitasking while working collaboratively with colleagues.

Key Responsibilities:

1. Tenant Queries: Act as the first point of contact for all tenants, handling enquiries via email and phone promptly and escalating as necessary.
2. Letting Agent Liaison: Coordinate with estate agents and security to schedule property viewings.
3. Compliance Management: Ensure legal and regulatory requirements are met, including certificates, boiler servicing, and electrical tests.
4. Work Order Management: Log and allocate tenant issues to the correct personnel, keeping tenants informed.
5. Rent Administration: Reconcile bank statements with rent schedules to ensure timely payments.
6. Record Keeping: Assist in implementing new property management software and maintain records of property history, tenant information, maintenance logs, and certifications.

Office Administration:

1. Provide a friendly and professional welcome to tenants, visitors, contractors, and colleagues.
2. Operate the estate switchboard, directing calls efficiently and handling general enquiries.
3. Raise and track purchase orders and manage invoice processes.
4. Assist in HR & payroll administration, including health and safety compliance and training.
5. Maintain an efficient digital filing system.

Requirements:

1. Experience in property administration, estate management, reactive repairs, or building services.
2. Knowledge of property management legal requirements, including recent and upcoming reforms.
3. Strong proficiency in Microsoft Office and general technology aptitude.
4. Excellent customer service skills, with the ability to multitask and communicate effectively.
5. Proactive and self-motivated with strong verbal and written communication skills.

What’s in it for you?
This is a fantastic opportunity for a motivated individual to join a professional and collaborative team within a well-established property setting. If you have a passion for property administration and enjoy working in a fast-paced, team-oriented environment, we would love to hear from you!

Working hours are 9am – 5pm plus great benefits including contributory pension, discretionary Christmas bonus, 5 weeks annual leave and more. The salary is £28,000 - £30,000 dependent on experience. This is a permanent position.

How to apply:
To apply for this role, please click on the ‘Apply’ button below.