Property Manager - Role Specification
Role Features:
- Location: Based in Leamington Spa and surrounding areas
- Working Pattern: Monday – Friday 09:00 – 17:30 and 1 in 2 Saturdays 09:00 – 15:00
- Holiday Entitlement: 22 days plus Statutory Bank Holidays, increasing with years of service
- Salary: Negotiable depending on experience, plus bonus commission potential
- Reporting to: Head of Property Management
Job Context:
The overall aim of the Property Manager is to oversee all aspects of property management, ensuring efficiency and high standards within the role.
Primary Task:
The primary task is to support the property management department in achieving its objectives by carrying out key responsibilities related to the day-to-day operations.
Key Tasks:
- Ensuring departmental targets are met, particularly in relation to property safety and complaint management.
- Managing a personal portfolio of properties.
- Coordinating maintenance and safety-related property visits with contractors.
- Staying informed on legislative and regulatory changes, including HMO regulations, and ensuring compliance in all activities.
- Building and maintaining strong relationships with landlords, tenants, and colleagues to ensure expectations are met and managed effectively.
- Promoting and upholding high property standards in line with company objectives.
- Organising and conducting property inspections and inventories as needed.
- Approving invoices for works completed, ensuring necessary landlord approvals are obtained where required.
- Assisting with key handling, particularly during peak seasonal periods such as student move-ins and move-outs.
- Adhering to company policies, including Equal Opportunities, Confidentiality, and Health & Safety.
- Maintaining compliance with Money Laundering and Data Protection standards at all times.
- Collaborating with management and senior staff to ensure business goals and vision are achieved.
Other Duties:
- Performing additional tasks as delegated by the line manager or senior management.
Key Skills and Experience Required:
Essential:
- Proven experience in property management.
- Excellent interpersonal and communication skills with the ability to build strong professional relationships with tenants and landlords.
- Proactive and results-driven approach, with a focus on delivering excellent service.
- Strong organisational skills with attention to detail and the ability to manage multiple tasks effectively.
- Proficiency in property management software and Microsoft Excel.
- Flexibility to travel as needed for the role – own car required.
Desirable:
- Knowledge or experience in lettings.
- ARLA/Propertymark qualification.
What We Offer:
- A supportive and collaborative working environment.
- Competitive salary with performance-based bonuses.
- Opportunities for professional development and training.