Property Manager

CONNELLS GROUP; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in property management is seeking a Property Manager to join their friendly team in Nottingham. The role involves providing property management and tenancy support, ensuring exceptional customer service, and managing various property-related tasks. Training will be provided, making this an excellent opportunity for enthusiastic individuals looking to develop their careers in the real estate sector.

Benefits

Training and development

Career pathway

Fast-paced, fun environment

Regular team meetings

Full company briefings

Qualifications

• Strong customer service skills and confident communication.
• Ability to stay calm under pressure.
• Excellent negotiation and influencing skills.

Responsibilities

• Act as a central point of contact for managing queries.
• Coordinate urgent and routine repairs and maintenance.
• Provide first-class service to maximise customer retention.

Skills

Customer service skills

Communication

Negotiation skills

Organisational skills

Analytical ability

Job description

Property Manager

We are looking for an enthusiastic and highly motivated individual for a position within property management. As a Property Manager, you will join our friendly team based in Annesley, Nottinghamshire, and become part of our vibrant business.

Experience as a property manager is not essential as training will be provided. You should be able to build strong relationships, have a desire to deliver exceptional customer service, and be capable of multi-tasking.

As a Property Manager, you will provide property management and tenancy support services to our branch network, landlords, and tenants within your property portfolio.

This role is Monday – Friday, 8:45 am to 5:30 pm, with no weekends.

What's in it for you as a Property Manager?

• Training and development
• A good understanding of the estate agency business
• Fast-paced, fun environment
• Regular team meetings
• Full company briefings
• A career pathway

Key responsibilities of a Property Manager

• Act as a central point of contact, managing the effective resolution of queries from clients and staff
• Coordinate urgent and routine repairs and maintenance
• Liaise with tradespeople/contractors and keep customers updated
• Organise safety inspections and manage remedial works
• Liaise with landlords following regular property visits
• Assist customers with general tenancy queries
• Carry out weekly partnership calls with colleagues and welcome calls with new customers
• Respond promptly and courteously to communication with landlords, tenants, contractors, and internal partners
• Provide a first-class service to maximise customer retention
• Ensure personal and team deadlines are met, service levels maintained, and KPIs achieved

Skills and Experience required to be successful as a Property Manager

• Strong customer service skills and confident communication
• Ability to stay calm under pressure
• Excellent negotiation and influencing skills
• Excellent planning and organisational skills
• Good analytical ability

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

We believe that studies have shown women and people of colour are less likely to apply for jobs unless they meet every single qualification. At Connells Group, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t fit every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.