Property Manager

John Shepherd Group; Metropolitan Borough of Solihull; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading estate agency as a Property Manager in Solihull. Take on a key role overseeing up to 250 properties while delivering exceptional customer service. Enjoy a competitive salary and a supportive work environment that values professional development and team spirit.

Benefits

Employee Assistance Programme

Annual leave purchase scheme

Enhanced Family Friendly Leave

Professional development funding

Discounts at over 900 retailers

Qualifications

• Strong interpersonal skills for customer engagement.
• Proven experience in property management or real estate is preferred.
• Effective negotiation and communication skills.

Responsibilities

• Management of up to 250 properties.
• Conducting inspections and managing legal submissions.
• Upselling property services and ensuring customer satisfaction.

Skills

Interpersonal skills

Customer Service

Negotiation

Communication

Education

1 year of experience in a comparable role

Job description

Welcome toJohn Shepherd, we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as aProperty Manager. This is a full-time, permanent position located in Solihull. You'll enjoy a standard workweek of Monday to Friday 0845am to 530pm, with on-target earnings varying up to £30kper annum.

Key Responsibilities:

• Management up to 250 Properties.
• Understanding and upselling of John Shepherd Lettings & Property Management services including ancillary and peripheral products.
• Managing Mid Term Inspection follow ups, quality and trade discount earnings.
• Weekly Arrear management including Rent & Legal Protection submission claims and management.
• Inspection reports for your portfolio including management of quality of content.

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:

• Desires to become part of a thriving and expanding company.
• Seeking an engaging position characterized by constant dynamism, ensuring each day brings new and unique challenges.
• Demonstrates a genuine talent for interpersonal interactions and derives satisfaction from delivering top-notch customer service.
• Possesses eloquence and excels in both negotiation and communication.
• Preferably has a 1 year of experience in a comparable role.

At John Shepherd, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At John Shepherd, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!

Our well established business is growing and we are looking for a Property Manager to join our team!