Property Manager

pinnaclegroup.co.uk; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading housing provider is seeking an experienced Property Manager to oversee new Build to Rent developments. This role involves managing the tenancy lifecycle and ensuring exceptional resident experiences, making it crucial for delivering operational excellence.

Benefits

Additional leave packages

Pension plans

Discounts at retailers

Qualifications

• Experience in Build to Rent, Residential Lettings preferable.
• Strong communicator with excellent problem-solving skills.
• Flexible working hours to support resident needs.

Responsibilities

• Act as the main contact for residents in BTR properties.
• Manage the entire tenancy lifecycle, including move-ins and move-outs.
• Plan and deliver quarterly engagement events.

Skills

Communication

Problem Solving

Organizational Skills

Flexibility

Education

ARLA Level 3 or MIRPM qualification

Job description

Pinnacle Group are looking to recruit an experienced Property Manager to oversee the full housing management of new-build Build to Rent (BTR) developments in Clapham Junction and Hayes & Harlington. This role is pivotal in delivering an exceptional resident experience while ensuring the smooth operational management of our portfolio.

The Homes team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values drivenculture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

• Act as the main point of contact for residents in BTR properties
• Manage the entire tenancy lifecycle, including move-ins and move-outs.
• Plan and deliver quarterly engagement events to build a sense of community
• Oversee day-to-day building operations including repairs, defect tracking, and estate services.
• Conduct regular site inspections and generate reports on property condition

Key requirements:

• Experience in Build to Rent, Residential Lettings preferable and Block/Leasehold Management
• Personable, well-organised, and a strong communicator with excellent problem-solving skills.
• Flexible with working hours to support resident needs.
• Possess or be willing to obtain an ARLA Level 3 or MIRPM qualification.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.