Property Manager

JR United Kingdom; London; On-site; GBP 34,000 - 40,000; Full time

Job summary

An established industry player in property management is seeking a dedicated Property Manager to enhance customer experiences and ensure compliance with health and safety regulations. In this role, you will manage a diverse portfolio, conducting site inspections and overseeing budgets while fostering strong communication with stakeholders. You will play a pivotal role in maintaining high standards and delivering exceptional service. This opportunity allows you to thrive in a dynamic environment, contributing to the company's vision of becoming the UK's leading property manager. If you are passionate about property management and customer service, this position is perfect for you.

Benefits

25 days annual leave

Critical illness cover

Raised pension scheme

Qualifications

• Experience in property management with a focus on customer satisfaction.
• Strong understanding of health and safety legislation.

Responsibilities

• Manage properties autonomously, ensuring compliance with health and safety regulations.
• Conduct site inspections and manage budgets effectively.

Skills

Property Management

Customer Service

Health and Safety Regulations

Budget Management

Communication Skills

Education

Relevant Property Management Qualification

Job description

Hours: Monday- Friday 9am-5pm

Salary: Up to £40,000

The Job Role

As a property manager, you will contribute to our vision of being the UK's leading property manager by:

1. Providing an exceptional Property Management and service to our customers; ensuring that our customer experience is engaging and frustration-free.
2. Working within our Four Pillar strategy to complete tasks that ensure the building is well maintained for the landlord and our customers so that we can demonstrate full compliance with our statutory obligations as appointed Property Manager.

By demonstrating and living our values to be able to naturally gain new leads and to grow and move the business forward.

Main Responsibilities

• As a remote manager, you will be autonomous in managing your own diary. You will visit each property at regular intervals and will need to prioritise sites that require more of your time and attention.
• Arrange and facilitate regular meetings with key stakeholders within your portfolio, guiding and positively influencing decisions and disputes; encouraging open two-way communication and information cascade.
• Manage and authorise all expenditure throughout the year, maintaining cash flow to prevent critical funding issues and ensuring value for money for customers and clients whilst reviewing service charge audited accounts and budgets.
• Liaise with the credit control function to ensure effective debt management of the portfolio, inclusive of initial collection of routine service charge arrears.
• Ensure that all the property is managed in accordance with key Health and Safety legislation including but not limited to Fire Safety, Asbestos and Legionella / water hygiene control regulations acting as the Responsible Person for on-site Fire Safety regulation purposes.
• Conduct comprehensive site inspections and visits of your portfolio ensuring portfolio KPI’s are achieved throughout the year in line with Four Pillars strategy.
• Complete all Fire, Health and Safety risk assessment/site inspection follow up actions within the defined timescales and take ownership of any Enforcement action and respond accordingly without delay to the relevant authorities.
• Ensure timely delivery of major works and remedial planned works are undertaken whilst managing contracts with affiliated external Contractors overseeing their performance and scope of work, to enable us to meet the needs and expectations of our customers.
• Deliver professional and effective mobilisation and management of new schemes that are brought into the company.

Benefits:

• 25 days annual leave
• Critical illness cover
• Raised pension scheme

If this would be of interest, please apply with your CV and Niamh will be in touch.