Property Manager

FirstPort (UK); Guildford; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Private medical insurance

Pension contributions

Life assurance

Exclusive discounts on benefits

Discounted gym membership

Job summary

FirstPort (UK) is seeking a Property Manager to join our field-based team covering a portfolio in/around Guildford. You will manage day-to-day property operations, liaise with residents and stakeholders, and drive service delivery across your portfolio.

You’ll have a diary you control, regular site visits, and support from dedicated services to help you achieve excellent customer outcomes. A competitive salary and benefits package are on offer.

Qualifications

• Must have a valid driving licence and own transport for regular site travel.
• Experience in block management and housing estates with a focus on residents’ service.
• Confident communicator with ability to present updates and financial information to stakeholders.

Responsibilities

• Manage your own schedule remotely while prioritising properties and conducting regular site visits.
• Organise and lead meetings with key stakeholders, influence decisions and resolve disputes.
• Oversee and authorise all expenditure, review service charge accounts and budgets.
• Collaborate with credit control to manage debt across your portfolio.
• Ensure compliance with Health and Safety regulations including fire safety, asbestos and water hygiene controls.

Skills

Driving licence

Stakeholder management

Communication

Budgeting/financial awareness

Job description

Location: Field based covering a portfolio in/around Guildford

Salary: From £31,500 per annum plus car allowance and benefits

Contract: Permanent

Hours: Monday to Friday – 9am to 5pm (35 hours per week)

Why FirstPort?

FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.

By joining us as a Property Manager, you will play a pivotal role in achieving our vision:

• Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
• Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
• Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
• A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.

At the core of everything we do are our leadership principles:

• Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers
• Consistent: We deliver dependable results, building trust with customers and colleagues.
• Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
• Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.

Your Role, Your Impact

As a Property Manager, you’ll take charge of your own diary and become the go-to expert for all day-to-day property management queries. You’ll play a key role in driving the success of your portfolio, with the full support of dedicated services to help you achieve your goals and ensure smooth operations.

Key Responsibilities:

• Manage your own schedule remotely, prioritising properties that need more attention and conducting regular site visits.
• Organise and lead meetings with key stakeholders, influencing decisions and resolving disputes.
• Oversee and authorise all expenditure, ensuring financial control and value for customers, while reviewing service charge accounts and budgets.
• Work with credit control to manage debt effectively across your portfolio.
• Ensure compliance with Health and Safety regulations, including fire safety, asbestos, and water hygiene controls.

Required Skills and Qualifications:

• Must be able to drive and have your own transport, as the role involves regular travel to sites within your portfolio.
• Join a newly formed team at a pivotal stage, offering an exciting opportunity for growth.
• Experienced in both block management and housing estates, with a strong commitment to delivering excellent service to residents.
• Confident communicator, able to build relationships with various customers and clients, and effectively present complex updates and financial information.
• Strong knowledge of Health and Safety regulations and Residential Landlord & Tenant legislation.
• TPI accreditation, either ATPI or MTPI

What’s in it for you?

Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well.

• private medical insurance
• pension contributions
• life assurance
• exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health
• discounted gym membership for all colleagues

Diversity

We actively encourage applications from diverse backgrounds and are committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.