Property Manager London

Dexters; Greater London; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Pension contribution

Beauty and fitness discounts

Season ticket loan

Cycle-to-work scheme

Enhanced maternity/paternity leave

Birthday day off

Volunteer day off

Job summary

Dexters is seeking a Property Manager to join our Tenancy and Property Management Teams in London. You will support our Lettings business by delivering consistently excellent service, building strong landlord relationships, and helping drive growth and retention of our portfolio.

Key responsibilities include ensuring properties are compliant and ready for occupation, performing pre-tenancy inspections, and maintaining accurate records.

Qualifications

• Strong negotiation and communication skills are essential.
• Experience in property management or lettings is preferred.
• Deliver excellent customer service throughout the tenant and landlord lifecycle.
• Keen attention to detail to maintain accurate records and logs.
• Persistent, tenacious, and capable of working as part of a team.
• Able to troubleshoot issues quickly and efficiently while remaining professional.
• Demonstrates resilience and composure when under pressure.
• A proactive approach to continually improve portfolio quality.

Responsibilities

• Collaborate with the Property Management team to ensure properties are compliant, safe and ready for occupancy.
• Deliver five-star service to landlords and tenants across the lifecycle of a fully managed property.
• Perform Pre-Tenancy Inspections.
• Maintain up-to-date records and logs of activities.
• Develop and sustain strong landlord and tenant relationships to grow and retain business.
• Monitor works and keep all parties informed; support at the end of tenancies with deposit communications.
• Promote refurbishment opportunities to improve the portfolio.
• Stay up-to-date with relevant legislation and regulatory changes.
• Join regular morning meetings with Lettings teams to ensure cross-team communication.

Skills

Negotiation skills

Communication skills

Customer service

Attention to detail

Persistence

Team player

Troubleshooting

Under pressure

Job description

We are looking for a Property Manager to join Dexters and act as an ambassador for our brand. Working as part of our Tenancy and Property Management Teams, you will support our Lettings business by delivering consistently excellent service, building strong Landlord relationships, and helping drive the growth and retention of our portfolio.

Salary: Subject to portfolio experience

Hours: Monday-Friday 8.30am-5.30pm

Location: Victoria/ Shoreditch/ Canary Wharf

Key Responsibilities

• Work closely with your Property Management team ensuring all properties are legal, safe and ready for occupation.
• Deliver a five-star service to our landlords and tenants through the life cycle of a fully managed property including.
• Carry out Pre-Tenancy Inspections.
• Undertake administrative tasks, keeping records and logs up to date.
• Develop strong, long-term relationships with our Landlords and Tenants, ensuring we retain and develop all possible business opportunities.
• Checking works are completed and keeping all parties updated.
• Helping at the end of tenancies including communication relating to deposit returns.
• Resolving issues quickly and efficiently.
• Understands the importance of improving the quality of our portfolio by actively promoting our refurbishments team.
• Remain up to date with relevant legislation.
• Attending regular morning meetings with relevant Lettings teams in their offices, ensuring excellent communication between teams.

Requirements & Skills

• Strong negotiator with excellent communication skills.
• Previous property management experience essential.
• Able to deliver excellent customer service experience.
• Strong attention to detail.
• Persistent and tenacious.
• Team player.
• Natural ability to troubleshoot with a keen desire to succeed.
• Ability to cope well under pressure.

What We Offer

• Progression: Fast-track growth within the property industry, with clear development pathways.
• Comprehensive Training: From apprenticeship to industry qualifications, we’ll support your development every step of the way.
• Holiday: Enjoy a generous allowance starting at 25 days annually, plus a birthday day off to celebrate.
• Supportive Environment: Wellbeing programs, team social events, and a fun, dynamic workplace.
• Additional Perks: Pension contribution, beauty and fitness discounts, season ticket loan, cycle-to-work scheme, and enhanced maternity/paternity leave.
• Give Back: Paid day off to volunteer at a charity of your choice.