Property Manager
Warner Hotels
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Benefits offered by this job
Job summary
Warner Hotels on the Isle of Wight seeks a Cluster Property Manager to lead facilities management across Bembridge Coast and Norton Grange. You will oversee maintenance, compliance and asset performance, partnering with hotel leaders to safeguard brand standards and guest experiences.
You’ll develop teams, manage budgets, monitor contracts and drive continuous improvement while aligning long-term asset strategy with business needs. This role combines hands-on leadership with strategic oversight.
Qualifications
- Proven experience in facilities management, property maintenance or a similar role within hospitality, hotels or a multi-site environment.
- Strong understanding of statutory compliance, health and safety, building maintenance and planned preventative maintenance.
- Experience managing maintenance budgets, utility expenditure and capital investment programmes.
- Ability to lead, motivate and develop teams across multiple locations.
- Experience managing contractors, suppliers and service contracts, with a focus on quality, value and accountability.
- Knowledge of sustainability, energy efficiency and utility management.
- Confidence using facilities management systems, Microsoft Office and reporting tools.
- Excellent organisational skills, attention to detail and the ability to prioritise competing demands.
- Strong communication and relationship-building skills, with the confidence to influence stakeholders at all levels.
- A relevant technical, facilities management or health and safety qualification, or equivalent practical experience.
Responsibilities
- Lead facilities management across both hotels, ensuring properties are safe, compliant and maintained to brand standards.
- Oversee planned preventative maintenance programmes, ensuring work is effectively scheduled, delivered and recorded.
- Conduct regular site visits, property audits and inspections, developing clear action plans to address issues and drive continuous improvement.
- Take a proactive approach to maintenance, identifying risks early and protecting the long-term condition and value of our assets.
- Work with grounds and maintenance teams to maintain attractive, welcoming and well-presented external spaces.
- Ensure external areas reflect our brand standards and enhance the overall guest experience.
- Lead, support and develop your Property Managers, maintenance and grounds teams, and external contractors across the cluster.
- Build a positive, accountable and collaborative culture focused on high standards, safety and continuous improvement.
- Conduct regular one-to-ones, performance reviews and development planning, supporting colleagues to grow their skills and capabilities.
- Provide coaching, guidance and practical support to help teams deliver consistent results across both locations.
- Take ownership of maintenance, utilities, contracted services and capital expenditure budgets across the cluster.
- Manage costs effectively while maintaining quality, safety and operational performance.
- Forecast future expenditure and contribute to longer-term asset management and investment strategies.
- Oversee capital requests, supporting documentation and monthly capital expenditure audits, ensuring compliance with governance requirements.
- Build strong relationships with suppliers and contractors to ensure reliable, high-quality and cost-effective service delivery.
- Monitor contractor performance, quality of work and contractual compliance.
- Lead performance reviews and support tender processes where changes or improvements are required.
- Identify opportunities to improve efficiency through industry best practice, technology and centralised property management systems.
- Ensure both hotels meet all relevant legal, statutory, health and safety, food safety and brand requirements.
- Maintain accurate compliance records, inspection reports and maintenance documentation.
- Lead compliance audits, coordinate action plans and ensure remedial works are completed within agreed timescales.
- Promote a strong safety culture, providing safe and secure environments for guests, colleagues and contractors.
- Drive initiatives that improve energy efficiency, reduce utility consumption and minimise environmental impact.
- Monitor utility performance, report on progress and identify opportunities for cost savings.
- Engage and coach teams to adopt sustainable working practices and support wider Net Zero ambitions.
- Provide clear, accurate and timely reports to the Head of Property and senior leadership team.
- Use maintenance, compliance, utility and financial data to inform decisions and prioritise investment.
- Support long-term capital planning, ensuring assets remain fit for purpose and aligned with business needs.
- Work collaboratively with hotel leadership and the central Hub team to strengthen governance, operational resilience and overall property performance.
Skills
Education
Tools
Job description
Are you an experienced property or facilities management professional ready to take the lead across two unique hotel destinations on the Isle of Wight?
We’re looking for a proactive, commercially minded Cluster Property Manager to oversee property standards, facilities management and strategic asset performance at Bembridge Coast and Norton Grange.
This is an exciting opportunity to take ownership of the maintenance, compliance, presentation and long-term care of our properties, ensuring they remain safe, sustainable and maintained to the highest brand standards. Working closely with hotel leadership teams, Property Managers and our central Hub team, you’ll drive operational excellence, protect our assets and help create outstanding experiences for our guests.
If you’re a natural leader with a keen eye for detail, a passion for continuous improvement and the ability to balance day-to-day operational needs with long-term investment, we’d love to hear from you.
- Lead facilities management across both hotels, ensuring properties are safe, compliant and maintained to brand standards.
- Oversee planned preventative maintenance programmes, ensuring work is effectively scheduled, delivered and recorded.
- Conduct regular site visits, property audits and inspections, developing clear action plans to address issues and drive continuous improvement.
- Take a proactive approach to maintenance, identifying risks early and protecting the long-term condition and value of our assets.
- Work with grounds and maintenance teams to maintain attractive, welcoming and well-presented external spaces.
- Ensure external areas reflect our brand standards and enhance the overall guest experience.
- Lead, support and develop your Property Managers, maintenance and grounds teams, and external contractors across the cluster.
- Build a positive, accountable and collaborative culture focused on high standards, safety and continuous improvement.
- Conduct regular one-to-ones, performance reviews and development planning, supporting colleagues to grow their skills and capabilities.
- Provide coaching, guidance and practical support to help teams deliver consistent results across both locations.
- Take ownership of maintenance, utilities, contracted services and capital expenditure budgets across the cluster.
- Manage costs effectively while maintaining quality, safety and operational performance.
- Forecast future expenditure and contribute to longer-term asset management and investment strategies.
- Oversee capital requests, supporting documentation and monthly capital expenditure audits, ensuring compliance with governance requirements.
- Build strong relationships with suppliers and contractors to ensure reliable, high-quality and cost-effective service delivery.
- Monitor contractor performance, quality of work and contractual compliance.
- Lead performance reviews and support tender processes where changes or improvements are required.
- Identify opportunities to improve efficiency through industry best practice, technology and centralised property management systems.
- Ensure both hotels meet all relevant legal, statutory, health and safety, food safety and brand requirements.
- Maintain accurate compliance records, inspection reports and maintenance documentation.
- Lead compliance audits, coordinate action plans and ensure remedial works are completed within agreed timescales.
- Promote a strong safety culture, providing safe and secure environments for guests, colleagues and contractors.
- Drive initiatives that improve energy efficiency, reduce utility consumption and minimise environmental impact.
- Monitor utility performance, report on progress and identify opportunities for cost savings.
- Engage and coach teams to adopt sustainable working practices and support wider Net Zero ambitions.
- Provide clear, accurate and timely reports to the Head of Property and senior leadership team.
- Use maintenance, compliance, utility and financial data to inform decisions and prioritise investment.
- Support long-term capital planning, ensuring assets remain fit for purpose and aligned with business needs.
- Work collaboratively with hotel leadership and the central Hub team to strengthen governance, operational resilience and overall property performance.
You’ll be an organised, solutions-focused professional who combines strong technical knowledge with confident leadership and commercial awareness.
- Proven experience in facilities management, property maintenance or a similar role within hospitality, hotels or a multi-site environment.
- A strong understanding of statutory compliance, health and safety, building maintenance and planned preventative maintenance.
- Experience managing maintenance budgets, utility expenditure and capital investment programmes.
- The ability to lead, motivate and develop teams across multiple locations.
- Experience managing contractors, suppliers and service contracts, with a focus on quality, value and accountability.
- Knowledge of sustainability, energy efficiency and utility management.
- Confidence using facilities management systems, Microsoft Office and reporting tools.
- Excellent organisational skills, attention to detail and the ability to prioritise competing demands.
- Strong communication and relationship-building skills, with the confidence to influence stakeholders at all levels.
- A relevant technical, facilities management or health and safety qualification, or equivalent practical experience.
This is your opportunity to make a genuine difference across two distinctive Isle of Wight hotel destinations. You’ll have the autonomy to drive improvements, influence investment decisions and shape how our properties are maintained and managed for the future.
You’ll play a pivotal role in protecting our assets, supporting our teams, improving sustainability and ensuring our hotels deliver the safe, high-quality environments our guests expect.
If you’re passionate about property standards, enjoy developing people and thrive on making things work better, this could be the perfect next step in your career.
- Free use of gym and leisure facilities
- 60% discounted food onsite
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 28 days annual leave per year (Inclusive of Bank Holidays)
- Cycle to Work Scheme
- 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
- Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
- Life Assurance
- Free Car Parking onsite
- Family Friendly policies
- Refer a friend scheme
- Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
- Access to a discounts platform including a points based discount plan to increase your retail discounts
- Access your wages on demand through Aslan
- Employee Assistance Programme
- L&G Care Concierge
- Glow Getters and Long Service Awards
If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.co.uk
Please note: Unsolicited CV’s from agencies will not be considered
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